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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

February 24, 2021

Truly an amazing experience. Everyone was friendly welcoming and helpful. I brought my puppy even with his whining every employee was nice and friendly toward him and all toghethor it was a great expe More

by Cdege1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Patlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you and your puppy here at DARCARS Lexus of Englewood, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

February 22, 2021

This is the fifth car that I have purchased from Lexus of Englewood, dating back to 2002, and my third from Frank Pangallo. Frank is honest, accomodating, and is a very low pressure type of salesman. I had More

by DOCBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marlon in the Fiance Department and Luis in the Delivery Department, Frank Pangallo
Feb 22, 2021 -

DARCARS Lexus of Englewood responded

We are so grateful for your repeat business and longtime support. It's wonderful that you can depend on Frank for a pressure-free buying experience and we appreciate you sharing so many kind words about him. Congratulations on your new ride! All of us at DARCARS Lexus of Englewood are lucky to have you as a customer and look forward to assisting you in the future.

February 22, 2021

Working with JAMES was an absolute pleasure! james is Working with JAMES was an absolute pleasure! james is extremely patient, I never felt pressured to make a decision, and most importantly, a profes More

by SAEED.SALMAN777
Customer Service
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

DARCARS Lexus of Englewood responded

Thank you for posting about your 5-star experience with James. Here at DARCARS Lexus of Englewood, we are committed to finding the right vehicle for shoppers and I am glad to see that you were taken care of throughout the process. Congrats and safe travels!

February 18, 2021

It was a quick and easy transaction. James was attentive and efficient. Was hoping for a little relax environment. Probably is because of the face mask that you can't tell if they are smiling. Will consider More

by yeowlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to share this feedback. We strive to deliver a seamless purchase experience, and it is great to hear that this was reflected in your time working with James. Congratulations on your new vehicle, and drive safely! We hope to see you back at DARCARS Lexus of Englewood next time!

February 17, 2021

Joel was incredibly helpful and professional in assisting me with the issues regarding my car. He kept me in the loop and was insightful and friendly in doing so. He is definitely an asset to the team and a More

by Bottineb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Feb 17, 2021 -

DARCARS Lexus of Englewood responded

We are proud to have earned your business and positive review! Thank you for choosing DARCARS Lexus of Englewood and highlighting Joel's great work. We hope to welcome you back again in the future!

February 17, 2021

Jin Ha was my sales consultant and Eric Kim was the manager, and Toni Han was my finance person. They were all great and respectful. More

by jhlim331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Ha, Toni Han, Eric Kim
Feb 18, 2021 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to recommend our team! It was our pleasure to assist you here at DARCARS Lexus of Englewood and we wish you many safe travels in your new car!

February 14, 2021

Rony was really helpful! He showed us all exterior and interior colors as it took us a while to make a decision. He was professional but also personal and easy to talk and work with. We made a great deal More

by Vmp815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rony Almonte
Feb 15, 2021 -

DARCARS Lexus of Englewood responded

It's wonderful to hear that Rony took good care of you. Congrats on your new Lexus, we hope to see you again soon.

February 08, 2021

James was fantastic, patient, understanding and more than helpful. Buying this car was a pleasure and James was a huge part of that. I can’t say enough about the entire team who were so friendly and kind. More

by Nchaviano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that James took such good care of you here at DARCARS Lexus of Englewood, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 07, 2021

My wife and I were referred to lexus of Englewood to see Robert Warner for our 3rd lexus. Robert made the car shopping experience a very pleasant one. He took his time giving us a detailed walk around of th More

by Fingers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Warner, Sam Ghani
Feb 08, 2021 -

DARCARS Lexus of Englewood responded

So wonderful to hear that you had a great experience with our team. Thank you for sharing with us. We hope to see you again soon.

February 06, 2021

Dick Shore was my salesperson. Outstanding customer service. When my lease is up I will Absolutely be a returning customer. My overall experience was Great. More

by Brennen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
Feb 08, 2021 -

DARCARS Lexus of Englewood responded

It was a pleasure serving you, Brennan. We really appreciate you taking your time to leave us this review. We hope to see you again soon.

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