DARCARS Lexus of Englewood

I have been doing business with this dealership for many years and always get a professional and friendly services. Nayem was my sales consultant and he was very helpful, knowledgeable and professional. Ver years and always get a professional and friendly services. Nayem was my sales consultant and he was very helpful, knowledgeable and professional. Very happy with my 2021 RX350. More

James sold me Lx 570 2017 not a brand New car but very expensive car $60,000, he said nothing wrong with the car the car is in perfect condition the day or two after I purchased the car I called James and expensive car $60,000, he said nothing wrong with the car the car is in perfect condition the day or two after I purchased the car I called James and told him that wheel is shaking and the car is shaking when I press the brakes on the high-speed he said to bring up the car into the service and they going to take a look at it, once I brought the car to their service department, Service department to recommend the front and back rotors needs to be changed that’s why the whole car and the wheels are shaking, James and his high managers, has wash hands and refused to cover the cost changing front and rear routers cost almost >1300$ even though the car is super expensive so they sold me a car that was not perfectly drivable because Its been shaking while driving on high speeds, it was not noticeable when I test drove the car at first... Very bad move from sales perspective, it’s a big Lexus dealership the car should be in good driveable and almost perfect condition since it’s also very expensive car, and failing to cover the course from the sales point of you, is very poor customer service,,, pointing fingers at service department, very frustrating Thank Gd To Peter, managers and Juan Rodriguez service director from service department that took a burden and understood me, and cover the all the cost... It was very frustrating dealing with sales people because they’re pointing fingers at the service department like it’s their fault...and they work for same Lexus dealership... More

This was my first experience with Lexus of Englewood. James Adamo was my sales agent for the purchase of a slightly used Tesla model x. He presented my offers to his manager who eventually agreed to c James Adamo was my sales agent for the purchase of a slightly used Tesla model x. He presented my offers to his manager who eventually agreed to compromise on my offer. As I was from out of town I decided to have the car shipped home. The transporters I had called could not guarantee a delivery date and were quoting up to a month delay. James was able to provide me with a transporter that could pick up the car the next day. It did not end there. James came in the next day on his day off to ensure everything went smoothly. Driver showed up 3 hours late and James waited anyway. This was a great buying experience thanks to James Adamo and the entire Lexus of Englewood, New Jersey Team. A true class act experience. More

James made the process so simple and stress free. He made everything convenient for me when leasing my new vehicle and I was in and out so it didn't take the entire day. made everything convenient for me when leasing my new vehicle and I was in and out so it didn't take the entire day. More

The people at this dealership are so friendly and welcoming. I felt like I was immediately comfortable and attended to very professionally. Rony is an amazing associate, and truly gives a genuine per welcoming. I felt like I was immediately comfortable and attended to very professionally. Rony is an amazing associate, and truly gives a genuine perspective for buying a first car. More

I purchased new NX from here. Salesperson Jin Ha was very patient and nice. I highly recommend Jin Ha to anyone who looking for new or used car. patient and nice. I highly recommend Jin Ha to anyone who looking for new or used car. More

My salesman is Mr. Jin ha and he is very professional and courteous and a credit to your organization. I will recommend him to all my family and friends. courteous and a credit to your organization. I will recommend him to all my family and friends. More

I was very pleased with the over all process. Everyone was friendly and polite. I would refer others to dealership, James was great he made sure the deal got done. was friendly and polite. I would refer others to dealership, James was great he made sure the deal got done. More

I’m from Upstate NY and searched a 200 mile radius for months to find the used vehicle I wanted. Finally I spotted a car at DARCARS from a website and James contacted me. It was the absolute best priced v months to find the used vehicle I wanted. Finally I spotted a car at DARCARS from a website and James contacted me. It was the absolute best priced vehicle for the year, make, miles and features I had seen in all of my searching. James answered all my questions and offered to FaceTime me with the car so I could make a decision from a distance. He and the staff helped me with my bank, insurance and NYS DMV so I could drive down and pick up the car the next day. When I got there I was very warmly welcomed and this car with 48k miles looked brand new because DARCARS detailed it so beautifully. I took the car for a good ride, signed some papers and was on my way home. Easiest, turnkey purchase I have ever made, and it was out of state 3 hours away!! Love my vehicle and am so impressed with James and the staff at DARCARS !!! Mary D. Saratoga NY More

Rony is excellent human being and very friendly. Listen to his customers and provide his input very politely. Also stick with his promises to customers. Will recommend him to my friends. to his customers and provide his input very politely. Also stick with his promises to customers. Will recommend him to my friends. More