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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 31, 2021

I was pleased to work with Al Bonadonna. He was friendly & informative. Easy to understand and very easy to talk with. Great follow- up 2 More

by Ptchaps1134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Bonadonna
Aug 01, 2021 -

DARCARS Lexus of Englewood responded

So happy to hear that Al provided you with a friendly and informative experience. We hope to see you again soon.

July 30, 2021

It was my pleasure dealing with Al Bonnadomma. He was informative and has an easy going personality to deal with. I also found the manage to be very nice so.. More

by Amoroso
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Bonnadonna
Aug 01, 2021 -

DARCARS Lexus of Englewood responded

So wonderful that Al was a pleasure to work with. Thanks for coming in and we hope to see you again soon.

July 29, 2021

The best thing I liked about this dealership is that they have a very large variety of pre-owned and certified cars of each model to choose from with a reasonable price too! Purchase process was very smooth More

by Tahir
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2021 -

DARCARS Lexus of Englewood responded

Thanks for coming to DARCARS Lexus of Englewood! We're pleased that you like our selection of pre-owned and certified cars. We're glad that your purchase process has been smooth. Thanks for the. 5 stars!

Jul 30, 2021 -

Tahir responded

Keep it up and continue serving customers with same dedication and honesty!

July 23, 2021

Thank you so much to Rony Almonte very helpful and sweet. Also, special thank you to Hesham El-Hamayel. I appreciate for all your help. Best dealer! More

by sahels20000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hesham, Rony Almonte
Jul 23, 2021 -

sahels20000 responded

Darcars

Jul 23, 2021 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are proud that we earned your business here at DARCARS Lexus of Englewood, and we will certainly let Rony and Hesham know that you appreciate their help. We hope to see you again sometime!

July 18, 2021

Nayem was well informed and always available to answer questions. He also went out of his way to make sure all outstanding issues were resolved More

by Stephen.ollendorff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nayem Hossain
Jul 19, 2021 -

DARCARS Lexus of Englewood responded

Stephen - We are thrilled to hear that Nayem provided excellent service throughout your car-buying experience. Thank you so much for choosing DARCARS Lexus of Englewood! We hope that you absolutely love your new vehicle.

July 03, 2021

We were a bit skeptical coming into the dealership since we had a very strict budged. Nayem was the one who helped us and he was giving us all of the options possible. He spent great amount of time negotiat More

by tatianae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grawehr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nayem Hossain
Jul 04, 2021 -

DARCARS Lexus of Englewood responded

We're so happy to hear that Nayem and the team were able to pair you with the perfect set of wheels. Thank you for doing business here at DARCARS Lexus of Englewood - we wish you many safe and happy miles in your new ride! Come back again next time!

June 30, 2021

I met an amazing sales consultant, named Jin Ha. I can see that he’s trying to get the best car for me. It’s such a huge dealership, so they have everything what you want. More

by JS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jin Ha
Jun 30, 2021 -

DARCARS Lexus of Englewood responded

We're so glad to hear that Jin and the DARCARS Lexus of Englewood team could be such a help during your recent vehicle shopping experience! Thank you for doing business with us - we hope to have the pleasure of working with you again soon!

June 26, 2021

This dealership is a xxxxing joke. I would never recommend anyone to go there. Almost a year later and I still have to deal with the xxxxxxxx. Shut the xxxxing place down! More

by Klazzaro8
Recommend Dealer
No
Employees Worked With
Mitch Patlock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

DARCARS Lexus of Englewood responded

We're concerned to read this feedback. We invite you to contact us at 800.327.2277 or customerrelations@darcars.com, so we may discuss your specific personal experience.

June 07, 2021

The building is beautiful but it is the people that make the dealership. Everyone was friendly and polite and James Adamo was exceptional. He always gives you 100% and is extremely professional. Thank you J More

by HERBVONSLO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

DARCARS Lexus of Englewood responded

We are so grateful for your business and your stellar review of James and the team! Thank you for putting your trust in us here at DARCARS Lexus of Englewood. We hope you are loving your new car!

June 06, 2021

The cars at Lexus are great and so affordable! I was going to lease one but the sales member who's name is Nayem Hossain was one of the rudest people I've ever met. This man is in the wrong business. A More

by Laura
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nayem Hossain
Jun 07, 2021 -

DARCARS Lexus of Englewood responded

Laura - This is a concerning review to read, and it certainly doesn't sound like the exceptional service we pride ourselves on here. Our management team would be more than willing to speak with you directly about what happened and ensure that we address this with the appropriate personnel. Please don't hesitate to give us a call. Contact: Customer Relations - customerrelations@darcars.com - 1-800-327-2277

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