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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 21, 2022

Juan G, And the people at Darcar Lexus of Englewood really made me feel at home buying my car. Bianca was fast and efficient and Sean gave me a great deal. I would definitely recommend and buy another More

by Cmayn122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Garcia
Jun 21, 2022 -

Cmayn122 responded

Love the car. So glad I bought it. Thanks Juan G

Jun 21, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Juan, Bianca, Sean, and the team. Drive safely in your new vehicle, and we hope to see you again at DARCARS Lexus of Englewood!

June 19, 2022

Never a hassle when you get your car serviced at DARCARS Lexus of Englewood. Exceptional customer service! Yoselyn and Alejandra at the front desk are extremely helpful. My service advisor Cynthia is great More

by Sebastiantabares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace!, Cynthia Jackson, Joseph England, Kristina Sinjari
Jun 20, 2022 -

DARCARS Lexus of Englewood responded

Sebastian, thank you for the great review! We are so glad to hear that you had a successful service experience working with Yoselyn, Cynthia, Grace, Alejandra, and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

June 18, 2022

I had my car serviced here today. Dan really made and easy and seamless process from beginning to end. Customer service is simply beyond exceptional. More

by wendyg0823
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

DARCARS Lexus of Englewood responded

Dan will be gratified to learn that you were so satisfied with your experience! Thank you for visiting, Wendy. We hope to see you again soon!

June 14, 2022

I arrived late in the day and Steven and Seth made sure I was able to go home with my new/used car. Everyone was pleasant and patient and the dealership is lovely. I would highly recommend and will tell anyo More

by AShorter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Ocampo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Steven and Seth. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

June 10, 2022

We were extremely happy when we left with Jr and Issa in finance. The sales rep was not there for the delivery and did not let us know 2 keys I expected to have was not included I came to se Alton who i More

by cimonecampbell
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Gomez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gsm And Jr in finance , Issa Charles
Jun 15, 2022 -

DARCARS Lexus of Englewood responded

Hi Cimone, I know our management team has been in touch with regarding this issue. Thank you for giving us the chance to make things right!

Jun 25, 2022 -

cimonecampbell responded

Hello I am trying to change it to 5 stars. Issa And Mitch have contacted me about the plates arrival and giving us the key. I’m extremely happy! I am changing the survey based on the service, they did not ask me too. Thank you

June 07, 2022

Best experience with Ahmed and jimmy, got a very good deal today, definitely recommend this dealership More

by Pawelzauter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmed Elkhodary
Jun 07, 2022 -

Pawelzauter responded

👍

Jun 08, 2022 -

DARCARS Lexus of Englewood responded

Thanks so much for giving the DARCARS Lexus of Englewood team your kudos. We will happily let Ahmed and Jimmy know you enjoyed your buying experience with them. Take care!

June 01, 2022

Dan Phillips was great! From the drop off to the pick up, everything went smoothly More

by M Park
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2022 -

DARCARS Lexus of Englewood responded

Thank you so much for your five stars! We are delighted to hear that Dan helped get your vehicle running smoothly in a timely manner. All of us at DARCARS Lexus of Englewood appreciate your support and look forward to assisting you in the future!

May 26, 2022

Couldn't have asked for a better experience! From the person who took my car and reminded me to take my phone, the women who checked me in and out, the service person Joseph and the work that wa More

by bonniebermandmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph England
May 27, 2022 -

DARCARS Lexus of Englewood responded

Bonnie - We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Lexus of Englewood team. Thank you for posting a review and mentioning Joseph! We look forward to assisting you in the future.

May 25, 2022

Alexandria’s greeting followed by caring attentiveness was simply exceptional. And it is great to see that Grace is back. I missed Grace’s inviting personality. More

by aajjmayo
Recommend Dealer
Yes
Employees Worked With
Alexandria and Grace - I give them 5 Stars
May 25, 2022 -

DARCARS Lexus of Englewood responded

We're so pleased the DARCARS Lexus of Englewood team always makes sure you're taken care of. Alexandria and Grace will appreciate your shoutout!

May 21, 2022

Had a great experience with Lexus of Englewood and the service Rep Dan was Great! More

by Don L.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022 -

DARCARS Lexus of Englewood responded

Don, we're delighted to hear that Dan and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

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