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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

September 16, 2022

Humility, Transparency, and a Wealth of Knowledge. James was an absolute help when it came down to securing the vehicle we saw online. Our initial phone conversation was packed with key details we nee More

by B.Guerrero & L.Delarosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Gaviola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2022 -

DARCARS Lexus of Englewood responded

Wow! Rave reviews like this totally make our day here at DARCARS Lexus of Englewood! When we see words like "humility", "transparency", and "wealth of knowledge" it lets us know we are doing an amazing job. James and the rest of our team will be so happy to hear you appreciated their top-quality customer service. Thank you for the 5-stars!

September 14, 2022

Dan Phillips does a good job for me as my service rep. I trust what he tells me about my car. Grace handled the paperwork very efficiently. Thanks to all the service personnel. They help keep my car runni More

by Tulsa prof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

DARCARS Lexus of Englewood responded

Providing a seamless service experience for our valued guests is our goal, so we will certainly give Dan and Grace your kudos for a job well done. Thanks for putting your trust in the DARCARS Lexus of Englewood team!

September 13, 2022

I rate highly because of the wonderful Grace at front desk. Always fun to talk to and Knowlegeable. I was disappointed by the call back process as I could not get anyone to confirm if My service had been More

by Luis
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph England
Sep 14, 2022 -

DARCARS Lexus of Englewood responded

Luis, we're sorry to hear about the lapse in communication but appreciate your kind words about Grace; we'll be sure to pass them along. Please drive safely and we look forward to earning that fifth star when you return!

September 13, 2022

I was very impressed with my salesman, James Adamo. He was knowledgeable, attentive, and went out of his way to make sure that I had a wonderful car buying experience. The dealership was spotless and t More

by Bob Rhein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

DARCARS Lexus of Englewood responded

Bob, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with James and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

September 13, 2022

Everyone is nice and very professional I can’t wait to go back good luck 👍 More

by jferrer7426
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are thrilled to hear that you had a successful service experience working with the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

September 11, 2022

James was an awesome sales rep. He followed up with me and ensured I was content with the service and product. More

by Gus.Familia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

DARCARS Lexus of Englewood responded

Gus, we're happy to hear that James was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

September 10, 2022

Please please DO NOT LET MS. GRACE and MS. ROBIN STOCK walk away from this place!! I haven't seen Ms. GRACE in 3 years and to see her again this morning, it brought back a huge More

by Jungminyi2002@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Sep 12, 2022 -

DARCARS Lexus of Englewood responded

Providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Englewood team to assist you with your automotive needs. We'll be sure to pass your kind words along to Ms. Grace and Ms. Robin!

September 10, 2022

Great experience. Receptionist Grace was very helpful and nice. Place very clean. Everyone is wonderful More

by mattreddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace , Cynthia Jackson, Joseph England, Kristina Sinjari
Sep 12, 2022 -

DARCARS Lexus of Englewood responded

We are thrilled to hear that from start to finish you had a five-star service experience working with our DARCARS Lexus of Englewood team. Thank you for posting a review and mentioning Grace! We look forward to assisting you in the future.

September 10, 2022

Many thanks to Mark Zonis for a great deal on my new Lexus GX. Great service and price. Thank you. More

by Ella
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Zonis
Sep 12, 2022 -

DARCARS Lexus of Englewood responded

Ella, we're delighted to hear that Mark and the DARCARS Lexus of Englewood team delivered the accommodating and gratifying service we aim for! Thank you for your business and kind words - we hope to see you again!

September 09, 2022

This dealership has excellent cars and they back them up with good service. James is a helpful sales rep with a great attitude. More

by DG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Adamo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Patlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Martinez
Sep 09, 2022 -

DARCARS Lexus of Englewood responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with James. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

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