DARCARS Lexus of Englewood

Hussien is best sales he made my purchase very smooth and easy he so professional easy he so professional More

Since arriving at the dealership, I have experienced a very friendly atmosphere and professional service. Love the location and valet parking. The salesperson I highly recommend. Worked very hard to ma very friendly atmosphere and professional service. Love the location and valet parking. The salesperson I highly recommend. Worked very hard to make the deal possible. More

I just bought a car from Hussein he is best sales person I cancel my deal from Lexus Manhattan and I bought from him he treat me like brother I cancel my deal from Lexus Manhattan and I bought from him he treat me like brother More

Ultimately, it was a challenging experience but I am happy with my purchase. I communicated with a sales agent prior to coming on site to identify a car that I wanted to purchase. The sales agent emaile happy with my purchase. I communicated with a sales agent prior to coming on site to identify a car that I wanted to purchase. The sales agent emailed a spec sheet, I left a deposit and I agreed this is the car I would like to move forward with. I arrived on site, and the actual price was about 5k higher, and the sales agent made no mention of this in the time between agreeing to come on site, to actually coming on site (about 4 days). When I questioned this, I was met with "I just emailed you the spec sheet, we never agreed to a price." He further explained that hybrids have a premium and that this is the price. While I understand that dealerships are a business - it was challenging to trust anything else that was communicated and did not appreciate having my intelligence questioned when I asked a pretty straight forward question about pricing. To be clear, this was likely not his intent - but when a straightforward question is met with an indirect answer that avoids the true question - this is the outcome. When I pressed the question on why this wasn't shared earlier, the sales agent brought back my deposit slip and told me that there were other people who were interested and they didn't have to accept my offer. Experiences like this make it difficult to work with the dealership, and it was disheartening. These behaviors ultimately have a disproportionate impact individuals on who may not be as comfortable negotiating. Every person should be able to walk in and have the same experience. The Sales Director, Eric, was kind, and helpful in the discussions. Shawn from the Finance Department was top notch, and I would absolutely work with him again. More

Hussein is an excellent guy and made sure we are better accomodated. Very hospitable. Place is accessible and service is great. Get a Lexus now. accomodated. Very hospitable. Place is accessible and service is great. Get a Lexus now. More

I have always received outstanding service from Dan Phillips and I am always happy to see he is there when I bring the car in service. Keep up the good work. Phillips and I am always happy to see he is there when I bring the car in service. Keep up the good work. More

The service manager was knowledgeable and attentive. Surprisingly, I was out under two hours. Well done. Surprisingly, I was out under two hours. Well done. More

Jeffrey was amazing, very professional and efficient. Saved me hundreds of dollars!! And Thats what customer service is all about, Lexus is lucky to have a guy like Jeff. Give him a raise! Thank you! Saved me hundreds of dollars!! And Thats what customer service is all about, Lexus is lucky to have a guy like Jeff. Give him a raise! Thank you! More

I walked into the dealership two weeks ago just to get another price on a new NX 350 after going to a friend of a friend Who was A salesman at a different location, From the moment I walked to Dacars and another price on a new NX 350 after going to a friend of a friend Who was A salesman at a different location, From the moment I walked to Dacars and met with the salesman Bobby everything went perfect , they treated me like family. I got a great price and the sales manager Trevor top notch no headaches he gave me a really really great deal on the car and answered every question I had, They didn’t keep me there for three hours. I picked up my car on Friday and I am extremely happy the delivery went so smooth If you’re looking for a car and a great deal this is the place to go, make sure you talk with Trevor the sales manager, he definitely knows how to sell you the car your looking for at the right price A+++++ More

Neil was very helpful and knowledgeable about the Jeep I recently bought from DarCars . He did not hesitate to answer any questions . Everything went very smoothly during the purchase. I’m happy with the n recently bought from DarCars . He did not hesitate to answer any questions . Everything went very smoothly during the purchase. I’m happy with the new car and my choice. More