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DARCARS Lexus of Englewood
Englewood, NJ
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
August 05, 2010
Their valet attendant accused me of damaging another persons car when it was probably him. The manager there Chris V. was not very helpful at all he did not listen to my side of the story and basically persons car when it was probably him. The manager there Chris V. was not very helpful at all he did not listen to my side of the story and basically told me that it costs money to look at the video tapes. Basically if Lexus of Englewood would have just spent a few bucks to look at the tapes instead of accusing an innocent person the attendant would not have accused and threatened me. I would never buy a car from Lexus of Englewood again. More
by jojolexus
Employees Worked With
Chris V.
January 31, 2005
While the service at the time of the sale was fine, subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen d subsequent visits to the service dept have left me less than impressed with this dealership. The service dept can be rude and too often have I seen disgruntled clients. I felt I was the victim of serious price gauging insofar as labor was concerned. I will think twice before doing more business here. More
by sofarsogood
Employees Worked With
Service Dept.
April 05, 2004
The sales people there are so sales driven that I (the customer) couldn't focus on a product that was right for me. I should have realized that this car buying experience wasn't going to be good when the customer) couldn't focus on a product that was right for me. I should have realized that this car buying experience wasn't going to be good when these "Sopranos" type sales person walked up to me and greeted me with a "How You Doin?" I would have expected a more relaxed atmosphere where I could browse the cars that I wanted and when it was time for me to purchase I can count on someone knowledgable to answer all my questions without having me put a deposit down first. I went to another dealer that was further away and received the luxury car buying experience that I wanted. More
by yongleesmg
