DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I recently purchased a brand new RX from Lexus of Englewood & wanted to let you know that I was extremely pleased with the experience. I interacted with Joey R and Alton during the sales negotiation Englewood & wanted to let you know that I was extremely pleased with the experience. I interacted with Joey R and Alton during the sales negotiation and delivery process They were helpful, very professional,knowledgeable, friendly & honest. This was by far the BEST experience that we had shopping for a new car. Joey and Alton is the best & we are referring anyone who is in the market for a Lexus to your dealer. Thank you Joey R and Alton and the entire staff for a GREAT experience. More
My wife's SUV lease was expiring and we decided to buy this time. I had purchased a used 2007 Lexus IS 250 from Lexus of Englewood in 2009 and had a great experience. We had decided to go there for a test this time. I had purchased a used 2007 Lexus IS 250 from Lexus of Englewood in 2009 and had a great experience. We had decided to go there for a test drive and buy a RX 350. Before going we used several web sites to create the car we wanted and arm ourselves with valid pricing information. Several dealers called us with prices and information. Bob Pellecchia was the salesperson who called from Lexus of Englewood. He was extremely helpful and very forthcoming when we spoke. We made an appointment for a test drive. My wife loved the vehicle and we immediately entered negotiations for the purchase. Bob made the process as pleasant and painless as possible. We felt that we got a very good price and the service we received was first rate. Everyone from the sales people to the service staff were friendly, courteous and professional. We had a great experience at Lexus of Englewood and would reccommend them highly. More
I would say yes I would definitely recommend this dealership to anyone. I have been a Lexus customer for years and this time was just as good as all the others. This is my third time going to the Lex dealership to anyone. I have been a Lexus customer for years and this time was just as good as all the others. This is my third time going to the Lexus of Englewood dealership. They treat you so nice there and don’t give you any hassle. I went in, picked a model that I wanted, and I was out of there in no time. I have never had a problem with them and I will use them again. More
I returned to Lexus of Englewood and my same sales person as my previous experience with both were valued by me in the past. I researched the vehicles on the internet that I was interested in to reviews feat as my previous experience with both were valued by me in the past. I researched the vehicles on the internet that I was interested in to reviews features and pricing. I also contacted my salesperson to go over some of my choices. He was able to help me come to a better decision with additional input about the cars I had chosen. Once I went in my sales person was considerate of my time and his and tried to expedite the transaction as smoothly and timely as possible. He also was prepared with the car I was interested in for a test drive and explanation of most of the functions on the new model Lexus. I am a visual person and would retain more if I were able to try all the systems myself with his help rather than him doing the function with me looking on. We all have e different ways to learn. I would definitely return to Lexus of Englewood and sales person and will let others know that my experience was a good one. More
Service: Team Lexus from Sales to Service to Finance Service: Team Lexus from Sales to Service to Finance treated me with the utmost respect and regard. Easing all my questions and concerns and instilli Service: Team Lexus from Sales to Service to Finance treated me with the utmost respect and regard. Easing all my questions and concerns and instilling in me a high level of confidence in their dedication to my needs.I look forwrd to working with them on future dealsand needs. Way to got team Lexus of Englewood! More
I was involved in an accident 2 months ago and did not know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the e know what to do first. I called the closest dealer which was Englewood(not where I purchased).I spoke with Peter and he held my hand throughout the entire process and the car was returned in perfect condition. Thank you for being there when I needed you most. More
I've owned over 4 Lexus vehicles purchased and serviced by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, an by Lexus of Englewood since year 2000. My experience by the service department is prompt attention to any and all service questions and requests, and quick customer service on getting my vehicles in and out of service quickly without any problems. The personal attention and courteous behavior from all the Service Representatives, and the professionalism provided by the Service Director is the reason I will continue to purchase and service all my Lexus vehicles at Lexus of Englewood. My overall rating for the Service Dept is 100%+. More
On October 30, 2010 I have contacted Lexus of Englewood to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus to get estimate on fixing steering pump. Up on short conversation with the service representative, I did not get any questions being answered, plus I have clearly understood that I am not welcome there. Contacted Tri State Lexus, where I was exceptionally served. More
Their valet attendant accused me of damaging another persons car when it was probably him. The manager there Chris V. was not very helpful at all he did not listen to my side of the story and basically persons car when it was probably him. The manager there Chris V. was not very helpful at all he did not listen to my side of the story and basically told me that it costs money to look at the video tapes. Basically if Lexus of Englewood would have just spent a few bucks to look at the tapes instead of accusing an innocent person the attendant would not have accused and threatened me. I would never buy a car from Lexus of Englewood again. More