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DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Steven Ham Excellent sales person to work with, very helpful. Vinnie Calautti Excellent delivery and explanation of RX 450h Lexus all function. Highly recommend this dealership. helpful. Vinnie Calautti Excellent delivery and explanation of RX 450h Lexus all function. Highly recommend this dealership. More
The service representatives are always friendly and courteous . I love Grace at the check out desk. She is always very cheerful and kind. She makes my experience very pleasurable. My only concern is th courteous . I love Grace at the check out desk. She is always very cheerful and kind. She makes my experience very pleasurable. My only concern is that the guys should pay closer attention to the amount of gas in the Loaner cars. Today the loaner paper said 1/2 tank of gas, when it actually had about 1/8 tank of gas. But overall I love my Lexus of Englewood service center. I will not take my SUV anywhere else , unless I'm on a trip and need work. More
My sales person is very professional and great follow up. He explained all the lease term and conditions very detailed and professionally. I already recommned a friend to go to Stephen for any new car nee He explained all the lease term and conditions very detailed and professionally. I already recommned a friend to go to Stephen for any new car need. I will recommend more friends to Stephen, too. More
i went into the dealership looking for car and drove away in my new Es the same day. Joe was extremely knowledgeable about all of the little differences between different packages for the ES I was intereste in my new Es the same day. Joe was extremely knowledgeable about all of the little differences between different packages for the ES I was interested in. Courteous and friendly, with no pressure, Joe guided my consideration in balancing the nuanced differences of features available on the limited touring edition I really wanted (I really wanted the special saddle interior)and the premium luxury packages available on other models in which the interior I wanted was not available. My wife and I were so impressed with the dealership, the stock and the deals, we actually bought two cars that day, the ES for me and my wife looks forward to picking up her new RX-350 this Thursday. More
The dealership and salesman were wonderful to work with. We were very please with our lease. Everyone was very helpful in showing us all the technical things on the car. We were very please with our lease. Everyone was very helpful in showing us all the technical things on the car. More
The best people I have ever encountered. Mr. Arreola thru the years have proven his professionalism and care for the customers and Gracie has been a great pleasure to deal with her, always courteous and disc the years have proven his professionalism and care for the customers and Gracie has been a great pleasure to deal with her, always courteous and discreet. Thank you More
My experience at the dealership was very warm & friendly. My questions were ansered quickly. Andrea was extremely knowledgable about the car I was interested in. I actually feel like we bonded a friendly. My questions were ansered quickly. Andrea was extremely knowledgable about the car I was interested in. I actually feel like we bonded and would actually call her very easily at any time. I was extremely happy with Andrea and my experience at Lexus of Englewood. More
Friendly, Couteous,fair,and great integrity. Was able to conclude a deal on a new 200 CT with no problems. They delivered what they said they could do. They were real gentelman in the way they conducted the conclude a deal on a new 200 CT with no problems. They delivered what they said they could do. They were real gentelman in the way they conducted themselves and bring great distinction to their dealership. More
Steven Ocampo is soft-spoken but from the very start, he can assure you that he can extend the best dealership experience that you can have from car dealers. Steven is not typically a salesman. He becomes can assure you that he can extend the best dealership experience that you can have from car dealers. Steven is not typically a salesman. He becomes a personal friend while you keep talking to him. I wish all salesman are like him. More
I went shopping at three Lexus dealerships when buying my new ES350 and Lexus of Englewood treated me the best by far. Everyone from the Receptionist, my Sales rep, Sales Manager and Financial Service rep we new ES350 and Lexus of Englewood treated me the best by far. Everyone from the Receptionist, my Sales rep, Sales Manager and Financial Service rep were fantastic and very easy to make this deal with. There was no pressure into purchasing the car on the spot like at the other two dealerships. Alton was great! Alton showed me all the available colors they had in person in their lot and went over every technical gadget the car had. He worked with me getting my monthly payment just where I wanted it. Alton was never pressuring and is sincerely a great guy. Patrick Genova came over during the deal and he was super nice. Never once was he pressuring to close the deal or trying to force me to leave with the car that night like most Sales Managers do after speaking with the Sales Reps. They both made sure I was not only comfortable with the deal but that I was completely happy and satisfied with my new car choice and color. Bob Pellecchia was the Financial Service rep and was also a great guy who helped the deal go as smoothly as possible. After all the paperwork was completed they had a service tech sit in the car with me and setup everything! Every setting and detail you could imagine. I would have never figured that all out on my own or from reading the book, who has the time? I will never go to another dealership every again. Besides rolling out a red carpet when I got there, I was treated like I was more than just another sale to them. I was treated with respect and treated more than fairly. I definitely give this dealership the highest rating possible!!! More