DARCARS Lexus of Englewood

Rx350 Most friendly service tech and receptionist very pleasant experance. Opened the service door when I arrived (25 miniutes early) and had loaner ready. Most friendly service tech and receptionist very pleasant experance. Opened the service door when I arrived (25 miniutes early) and had loaner ready. They make you feel important More

Happy with their professional service It’s a very high end car service center with friendly staff. They also offer you hot coffee/expresso & cookies in their hospitality bar. They have ver It’s a very high end car service center with friendly staff. They also offer you hot coffee/expresso & cookies in their hospitality bar. They have very professional service advisors. You can download the Lexus Drivers app and log in to see your vehicle(s) and call to make your service appointment from the app. This place is highly recommended. More

Front Tow Panel Front tow panel somehow fell out and was lost. Replaced without question and car returned fully washed and tires checked. In meantime, coffee and sa Front tow panel somehow fell out and was lost. Replaced without question and car returned fully washed and tires checked. In meantime, coffee and sandwiches were just what was needed. Polite and great service. More

Jesus peralta I resive i very good services. And the sales Department resive a very good services to..and the al Department was very nice to me I resive i very good services. And the sales Department resive a very good services to..and the al Department was very nice to me More

Service was done in a professional manner. Vehicle picked up on time and returned at scheduled time. Courteous & friendly environment. Overall service area was done in a professional manner. Vehicle picked up on time and returned at scheduled time. Courteous & friendly environment. Overall service area comfortable&& very organized & clean. More

2500 miles Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault Great service. Only hope it could be faster. My car set there after it was done my rep was busy with another customer. Not his fault More

Great The rep was helpful and knowledgable and very attentive to my concerns. He was very professional and was extremely conscious of the time involved in t The rep was helpful and knowledgable and very attentive to my concerns. He was very professional and was extremely conscious of the time involved in the lease document transaction and explanation. More

Missed the mark of excellence Purchased a 09 rx with only 18k miles. Car is gorgeous as you would expect. I live 5 hrs away. Sales man Joe K was a good guy to deal with. I would Purchased a 09 rx with only 18k miles. Car is gorgeous as you would expect. I live 5 hrs away. Sales man Joe K was a good guy to deal with. I would work with him again. I put deposit on car and went for test drive. All good except tire pressure light was on. Was told would be fixed when I came back to pick up car. I discovered the car had a recall for a oil line problem I notified the service person and this recall was done prior to pick up. When I got the car the tire light was off. Driving home the light Came on hour later. Turns out the batteries in the sensors are failed/failing. Cost to replace about 900. This should have been caught prior to sale of the car. I worked with Lexus corporate to try to resolve locally and they have authorized for one of the 5 sensors to be replaced since the other 4 are not yet failed. I was promised all weather mats which did arrive at my house. I think if I lived locally I may have had better service under the 15 day warranty. The price of car was fair for all and I am very happy with it. Would have been perfect if they fixed the failing sensors prior to selling the car. Sad a small thing like this promulgated negative situation. given the distance from where I live I would have expected at the very least Lexus of englewood sending me the sensors where I would be willing to pay the labor here. More

Very nice and friendly seller Nice service,professional and presentation,i recommend to all this seller, very nice service when signing financial papers,good servis for the review Nice service,professional and presentation,i recommend to all this seller, very nice service when signing financial papers,good servis for the review of the car,and oil exchange More

Excellent Was on vacation and hit a pothole blowing a front tire I was worried about having to drive it back to Rhode Island like that but thankfully my road ha Was on vacation and hit a pothole blowing a front tire I was worried about having to drive it back to Rhode Island like that but thankfully my road hazard insurance through Lexus financial had me covered dropped off the car they ordered my tire and picked her up later that afternoon. Thanks again for a speedy service and great staff More