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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 12, 2023

Sherif Hamzah was exceptional. He was very attentive and thoroughly explained every aspect of the 2021 Lexus Rx350 I test drove and ultimately purchased. He patiently explained all More

by kkeane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Hamzah
May 12, 2023 -

DARCARS Lexus of Englewood responded

Ken, we're glad that you had an exceptional experience working with Sherif here at DARCARS Lexus of Englewood. We appreciate your kind words about his quality assistance throughout the car buying process. Thank you for this great review, and enjoy your 2021 Lexus RX 350!

May 12, 2023

Sherif Hamzah was exceptional. He was very attentive and thoroughly explained every aspect of the 2021 Lexus Rx350 I test drove and ultimately purchased. He patiently explained all More

by kkeane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sherif Hamzah
May 12, 2023 -

DARCARS Lexus of Englewood responded

Thank you for this lovely review of DARCARS Lexus of Englewood, Ken! Sherif and the team will definitely appreciate your shoutout to their top-quality care. Congratulations on your 2021 Lexus RX 350!

May 05, 2023

Hussein one of the best sales I have ever meet with he make it so eazy and smooth free headache should reach out to him if you looking to buy Lexus More

by pflugal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussien Azab
May 05, 2023 -

DARCARS Lexus of Englewood responded

We're so glad to hear that Hussein provided you with an enjoyable car-buying experience here at DARCARS Lexus of Englewood! Thank you for taking the time to share your kind feedback about his assistance. We hope you're enjoying your new Lexus and please don't hesitate to contact us if you need anything in the future.

May 03, 2023

Tae was a very patient, non-pushy salesman, who was honest (strange to say of a car salesman) and very helpful. He worked his butt off to get me what I wanted and in the end I got much more than I barg More

by Lou A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2023 -

DARCARS Lexus of Englewood responded

We’re delighted to read your kind words, Lou! It is great to hear that Tae provided an high-level experience while helping you through the purchase of your RX 350 Premium+. We appreciate your continued support and loyalty as a returning customer, and look forward to seeing you next time.

May 01, 2023

I came in for an emergency repair, and met with Robin Stock. We will continue to service our cars by Darcars Lexus of Englewood. Robin and Yoselin Moreno put our satisfaction and the safety of our fa More

by lynnekushnir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yoselin moreno
May 01, 2023 -

DARCARS Lexus of Englewood responded

Robin and Yoselin are pleased to have been able to assist in your time of need! It's wonderful to know that our dealership has earned your trust, and we would love nothing more than to welcome you back in the future for service or purchasing. Thank you so much for reviewing DARCARS Lexus of Englewood!

April 29, 2023

very caring good job on the new car. nice wash job on the car car More

by davidlipnowskidds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yoselin Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan
May 01, 2023 -

DARCARS Lexus of Englewood responded

David, thank you for entrusting your vehicle to our DARCARS Lexus of Englewood team. We appreciate your support and look forward to serving you again soon!

April 28, 2023

Grace who works in service is amazing! She always follows up and returns calls. Every time I get my car serviced she is always, pleasant, efficient, knowledgeable and professional. Grace More

by Cheneisha
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Yoselin Moreno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Apr 28, 2023 -

DARCARS Lexus of Englewood responded

We are ecstatic to hear that Grace went above and beyond to deliver 5-star care! Thank you for trusting DARCARS Lexus of Englewood, and we look forward to our continued relationship!

April 25, 2023

Dan was very good. Been with the Lexus service for 7 years. Excellent service. Excellent staffs. Congratulations More

by Dksharma
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2023 -

DARCARS Lexus of Englewood responded

Thank you for reviewing Dan and DARCARS Lexus of Englewood! We are grateful for your loyal business!

April 16, 2023

Very professional and accommodating staff. They always suggest proactively on what the vehicle requires next and hence your vehicle never breaks down. The timings are flexible and they take ju More

by Anish Gupta
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace
Apr 18, 2023 -

DARCARS Lexus of Englewood responded

Anish, we're happy to hear that our team was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely until next time!

April 15, 2023

Purchased the car on 12/31/2022. These three people who I will NOT recommend to deal with: Neil Fraser, Mark Gaviola, Travor Warwick. They are only good in saying: "I am working on More

by yuliay
Recommend Dealer
No
Employees Worked With
Neil Fraser, Mark Gaviola, Travor Warwick
Apr 18, 2023 -

DARCARS Lexus of Englewood responded

Hi Yulia! As we've communicated previously, Lexus (and most automotive manufacturers) are experiencing a severe key fob shortage due to a worldwide semiconductor scarcity. They will be notifying you directly when a second key is available. We sincerely apologize that that issue is out of our control. I know our General Manager is reaching out to you to clear up and resolve the remaining issues. Thank you for bringing this to our attention!

Apr 18, 2023 -

yuliay responded

Hello, to my knowledge ,there is NO SHORTAGE OF THE KEYFOBS. I went recently to 2090 Broadhollow rd Lexus dealership, they offered me to buy the key fob from them. That means, the key fobs that were supposed to be a part of the package are sold for additional pay, meaning the same key fob is sold twice. Very interesting idea!!!

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