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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 10, 2018

Doing the right thing My new IS 300 air conditioning was not charged from the factory. All of this was accomplished in 24 hours. I called the dealer they delivered a loa More

by Curb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Robin
May 15, 2018 -

DARCARS Lexus of Englewood responded

Hello and thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Thank you once again! It is with great pleasure that I continue to recognize your efforts! From the initial service reminder through post follow up, couldn't be happier! More

by KEN.MARTIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Chris Vasallo, Jeff Barowski
May 15, 2018 -

DARCARS Lexus of Englewood responded

Ken, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Great dealer with a kind person Thank for achieving our goal to have a car with a great and affordable deal, thanks Vlada and Jb for giving us good and nice vehicle. More

by Ivor32
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Vlada Grigoryeva
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for leaving us this review and sharing your experience. I’m happy to hear that Vlada and Jb did everything they could to make your Lexus of Englewood experience a great one! Congratulations on your purchase, and we hope you will return to us with all your vehicle needs in the future! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Great service !! I always go to Lexus Englewood for my service. They give great service and keep you informed on every detail that needs attention in your car. The wai More

by NANCYEMILE88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Kandil
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review, Nancy. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 09, 2018

Top notch experience We recently leased Lexus NX300 at Lexus of Englewood and was fortunate to have Chris Kim as our sales consultant. From initial phone call to vehicle p More

by JHK1785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Chris Kim
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking time to leave us a great review. Congratulations on your Lexus NX300! I am pleased to hear Chris and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new Forester, please feel free to let me know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 09, 2018

Wonderful Experience Always helpful and courteous. Easy to speak to and knowledgeable about cars and parts. The service and sales area are top notch based on the dealers I More

by SFINETTI519
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 09, 2018

Regular Maintenance Service Outstanding service was provided once again! I was able to drop-off my car for service without any delays. Jorge took care of my paperwork quickly an More

by Jorgesaenzdeviteri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Hi and thank you for this great review! We're excited to hear that Jorge took care of you! He is a great asset and we appreciate all he does. Thank you again and we look forward to your next service visit. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 08, 2018

kept to their pormise I told them that I will have to wait and they told me that it would be about an hour and it was. I was happy with that. More

by KHABER0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 08, 2018

WILL BUY AGAIN. BEST CAR BUYING EXPERIENCE EVER. WE HAD A WONDERFUL EXPERIENCE LEASING OUR NEW RXL. MEGAN WAS OUR SALES PERSON AND SHE WAS GREAT. I RECOMMEND EVERY More

by MICHAELMAXXSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Michael, thank you for taking the time to write us a great review. Congratulations on your new RXL! We are thrilled to hear that you had such a great leasing experience with us. I will be sure to share your feedback with Megan, and please let us know if we can ever help you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 08, 2018

Best service compared to all Lexus dealerships I've been to The service is seriously on point. They are always very helpful and even try their best to keep the service's at necessities only so you don't pay a f More

by SUCHOE86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 16, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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