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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 14, 2018

Great Sales Team !! Great team that helps you based on your individual needs. I will continue to work with Lexus of Englewood for my future Lexus purchases and servicing. More

by SHENIL80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Dominic DiMartino
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review. Congratulations on your purchase! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything automotive-related we can assist you with in the future, please let us know. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 13, 2018

Fast, Efficient, Effective Service was fast, efficient, and hassle free. Joel from service did a great job ensuring satisfaction and making sure the vehicle was serviced properl More

by George
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, George! I’m glad Joel and our team provided you with fast, efficient, and pressure-free vehicle service. If you have any further needs, do not hesitate to come back in for a visit! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 13, 2018

Great Service and Best Service Service was great, they are super efficient and clean & clear about everything. Especially Chris Lee, who try to understand my needs, get the best pri More

by audie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for stopping by to leave this incredible review, Audie. Congratulations on your purchase! We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Chris, and if there is anything more that we can do please come back and see us again. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 12, 2018

Outstanding experience !! My wife and I have been doing our due diligence as our present vehicle’s lease was soon up. It is a frustrating process that I loathe. However , upon More

by Garytee403
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store. It is great to know that Ryan was able to provide you and your wife with a pleasant time purchasing your new car. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 12, 2018

Best Sales Person Ever!!! He was very helpful in finding us the right car within our budget. I would recommend Chris Kim to anyone whocneeds a new car. Can't believe I was in a More

by Acdaman90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
May 15, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you so much for sharing your experience with our dealership and especially with Chris! We look forward to working with you again down the road. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

very pleasent experiance would like to say special thank you to one of the sales team members Steven Qin, he was very friendly and helpful in making my decision on purchasing More

by karina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Qin
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your NX 300, Karina! Thank you so much for sharing your experience with our dealership and especially with Steven! We look forward to working with you again down the road. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Very good experience Everything went very smooth No problems. Joel was quite Courteous and respectful. Breakfast and lunch selection were very fresh and tasty . All in al More

by BECKYFRANKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry but I didn’t get any other employees names just Joel
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Becky, thank you for taking the time to review your experience with us. I am very pleased to hear that Joel made your service experience pleasant. If there is anything else we can do for you please don't hesitate to contact us! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Excellent service Quick and attentive service. Personable staff with welcoming attitudes. Service consultant made sure that all services due to be performed were perfo More

by CHRIS91281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Chris. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

excellent service Service department person Joel did very good job for my first 5,000 miles car service. Sorry but I didn’t get any other employees names just Joel. More

by DAVID.Y.CHEN78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review, David! Love to hear that Joel is doing a great job. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 10, 2018

Excellent service Clean and well stocked waiting room. Quick and attentive service. Personable staff with welcoming attitudes. Service consultant made sure that all ser More

by KLEE0119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
May 15, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your Lexus NX 300! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and we really appreciate you taking time to leave such terrific feedback! I’ll be certain to share your kind words with Ryan and if you ever need anything in the future, please don't hesitate to let us know. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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