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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 15, 2018

Lease car ES 350 Excellent dealership. This was my second lease in a row from Englewood Lexus and would return again. Great Sales team and great service department. More

by MDEPAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lee, Dick Shore, Simone Morejon
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I’m very happy to hear that we could provide you with a second car leasing experience that was just as good or better as the first! I will share your comments with Mark and we look forward to working with you again down the road. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 15, 2018

Professional Courteous and Service with a Smile My Service Adviser Peter is a thorough professional who listens and understands your issues. He is extremely knowledgeable and courteous. The staff at More

by MCHANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter (Service)
May 19, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Peter and the rest of the staff were there to provide you with such exceptional service! If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

A Very Pleasant Experience We cannot say enough good things about Chris and Juan. We drove two hours from Long Island and it was well worth it, dare I say “fun”? Extremely per More

by Summer02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Avagnano , Juan Ospina
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for traveling to Lexus of Englewood from quite a distance to do your business and for taking the time to write a review about your experience with Chris and Juan. I’m very glad to hear that your experience has been very positive. Congratulations on your purchase and we hope to see you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Usually excellent but not this time. I took my Lexus GS F sport in for service. Rims/wheels were bent causing vibrations when driving. Had Rims repaired but car vibrating even more afte More

by bin2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service center
May 14, 2018

Focused on time service Professional, prompt and executed as promised. Consistent with prior experience. Englewood is a top notch dealership delivering a great sales and serv More

by Dpatern@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
May 15, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your kind words. Thank you for leaving us such excellent reviews on both our sales and service departments! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

All Went Well! I brought my 2005 Lexus in for its regular maintenance. The car is great - that's why I've kept it so long. Service was excellent as usual. All attend More

by LEXUSLUCY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

DARCARS Lexus of Englewood responded

I’m glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Great service department Always know that my car will be properly handled and nothing is done that doesnt need doing . Service reps are always the best especially Peter More

by footfix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio
May 15, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your wonderful comments about the entire service team. I will be sure to pass along your kind words to Peter. Thank you for continually choosing Lexus of Englewood for your vehicle needs. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Excellent Service They are very professional and excellent service all the time.. The service center are awesome and ensure customer satisfaction . Joel and Jorge are g More

by j48velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joel and Jorge at service
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality service and I’m happy that Joel and Jorge were able to show you that. Thank you for your commitment and we hope to see you soon. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Lexus of Englewood NJ. Excellent repair shop This location is beautiful. My wife and I enjoying the location whenever we bring her for regular maintenance. I notice that the shop cut down on thei More

by KUNLEQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
May 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for continually choosing Lexus of Englewood for your vehicles’ service needs. We hope to provide you with the same excellent service for many years to come. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 14, 2018

Thorough and Precise He is a very generous and patient dealer. As he is thorough and comfortable to talk to, he helped us find the perfect car for our family's situation. More

by jakeb0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
May 15, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your new car! We appreciate you taking the time to leave us a great review! I’m pleased to hear Chris did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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