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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 25, 2018

Great very clean and relax and employee are very friendly, service is very efficient , we feel like home , will revisit for next service. lunch and water More

by DIANACHUK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review, Diana. I’m glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

Friendly and professional Ryan was very professional and courteous and catered to my needs. He answered all of my questions and made me feel comfortable. I would definitely re More

by DaveC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for giving us an opportunity to work with you, Dave! We appreciate your feedback and are happy to hear that Ryan was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Excellent Good service, high quality, on time. Price is okay could be better. People are helpful and friendly. I would come back again always efficient. Englew More

by JOHNCALANDRIELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Stella
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Hi John and thank you so much for sharing your 5-star feedback with us! We're glad your purchase went so well and we look forward to being able to assist you again in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Exceptional Customer Service I would like to thank Mr. Alton Howell for providing professional, respectful and exceptional customer service while purchasing my new 350 RXL. I have More

by ALICIARGRAHAM17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alton Howell
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Alicia, thanks so much for leaving us this review and sharing your experience. We are happy to hear that Alton and Sam did everything they could to make your Lexus of Englewood experience a great one! Congratulations on your new 350 RXL, and we hope you will return to us with all your vehicle needs in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Regular Check up Service is pretty good, kind and considerable care. I would recommend to other one! I like they have some complements for visitors. Love to visit agai More

by CAMRIVER99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

We are very humbled by your kind words. Thank you for your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 24, 2018

Always a pleasant experience. I always enjoy coming to this facility. My service consultant is always helpful. If there is anything wrong with my vehicle, he explains to me the b More

by constance.scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

Best experience Amazing experience highly recommend must shopping with Kay and Eric Kim. I was shopping vs few other dealership but Kay and Eric Kim was best More

by Chakhannamja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay Yoon
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Kay and Eric provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

Fabulous!! For as much as I could tell, the work seemed good. The car looks like a new car when I picked it up. And everybody is so nice! More

by DOC147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review! We feel our service department is what makes Lexus of Englewood special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

EXCELLENT!! Chris Lee is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. More

by JIMMY KWON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your new purchase, Jimmy! We are so happy to hear that you had an amazing experience with us and that Chris was able to get you into a car that you wanted. We look forward to seeing you again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 23, 2018

Will be a loyal cuyin Englewood I was very pleased with everyone will certainly only shop for my Lexus in Englewood I. everyone is professional and very accommodating I would reco More

by TT3934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Lexus of Englewood. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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