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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 26, 2018

One of kind! <3 Kay was helpful and got the all the answer that i needed Will recommand to anyone i know Also, eric there is no doubt with him also Thank you gu More

by Jake
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay Yoon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review of Lexus of Englewood, Jake. I am happy to hear Kay and Eric were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

one of the best Kay was super friendly and respectful from the start. To be honest, I was somewhat demanding and questioning him a lot which was totally unintentional More

by captain W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay Yoon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Reviews like yours are truly a breath of fresh air! Kay is truly an invaluable asset and we appreciate everything that he does. I’ll be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

Bought Two Cars!!! Deal was awersome Me and my sister need a car to share and we wandered into a lexus dealership where we met kay. He was awesomely friendly.... he found us a deal and ca More

by Lim87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for recognizing your experience at our store. It is great to know that Kay was able to provide you and your sister with a pleasant time purchasing your new cars. If you ever have any automotive needs in the future, don't hesitate to contact us at any time. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

Excellent Sales Experience Chris was an amazing sales person. He was very understanding of our needs and and ensured we had a great experience. I would absolutely recommend work More

by Wesmont18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback and congratulations on your purchase. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Chris and please let us know if we can ever help you in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

Up and beyond Chris has gone far beyond our expectations. He met us half way. Took care of all of our care and concerns. We are expecting a baby and he made sure we More

by Cbarton28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam finance , Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Chris was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

The team there is always professional-accommodating- Everyone in the service department is always very knowledgeable, professional and willing to provide expert assistance. The loaner service is always g More

by Harmax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter and Dan-Service
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continued patronage and for leaving us this feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

Chris wins again!! Chris was fantastic. He made the process of leasing a new car effortless and worked hard at getting us the best deal possible with a smile on his fac More

by Ninno22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review. Congratulations on your new car! I’m thrilled to hear that you had such a great leasing experience with us. I’ll be sure to pass your thanks on to Chris. We look forward to working with you in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

Rx350L Chris kim is very helpful to decide to get rx350L. I really like to deal with mr. Kim. No push to make a deal and not trying to give anything i don' More

by Smiletour
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I’m glad that Chris made such a great impression on you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

2nd ES from Englewood The staff at Lexus of Englewood understood my needs and concerns and took extra lengths to meet them. In the end we were able to cone to an agreement More

by Nvertucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Kunz, Simone Morejon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for your wonderful feedback. At Lexus of Englewood, we always strive to meet the needs of our customers no matter the situation. Please let us know if there is anything else about your purchase that you'd like to discuss. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 25, 2018

Hye kim I had bad experience before . I was gonna go to the other dealer,But my friend introduced RYAN YOON. I feel comfortable when I make to deal with him More

by rx350l
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you so very much for taking the time to leave such a pleasant review. I’m glad to hear that your experience with Ryan was well and look forward to working with you in the near future for your automotive needs. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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