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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

May 29, 2018

Great Experience I was welcomed anytime I make an appointment with him. Fast response and great service whenever I see him. He helped us to meet our expectation! More

by Heather513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Heather - We appreciate you taking the time to let us know about your great experience with our staff! Thank you for your business and we look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 29, 2018

Joel is great! He was friendly and made me feel like a VIP customer. I appreciated his warm smile and his knowledge of my vehicle. Thank you! See you in 5000 miles. More

by LEXUSowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel in service
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words! Joel is a great asset and we appreciate him for giving you excellent level of customer service that you deserve! We look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 29, 2018

Service Great experience, fast professional service, and waiting area is enjoyable. Employees were all friendly and helpful. From the time you arrive to t More

by LC0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Dick Shore
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. I’m glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 29, 2018

Wonderful Customer Service!!!! Started my internet search for my IS 300 with dealerships in my area. I received a phone call from Joe Grawehr at Englewood. He deals with internet More

by lcyrdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Grawehr, Chad Kunz, Simone Morejon, Kay Yoon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. I would like to congratulate you on your purchase! I’m very glad to hear that your experience with our team has been very positive. It was great doing business with you. We hope to see you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 28, 2018

Exceptional I can admit this dealership made my buying car experience the best I ever had and would definitely consider going back in the near future. More

by Tree-top
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Pangallo, Jeff Barowski
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review! Congratulations on your purchase! I'm ecstatic to hear that our team made your experience the best you've ever had! It's what we work hard to do for all of our customers as well as ensuring their satisfaction. Please know that your business is appreciated and we look forward to working with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 28, 2018

Great work and friendly staff Everyone I encountered was professional and friendly. It was a quick process and the car came out great. The team was also very accommodating and prov More

by SSHOUKRY45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Worked with a gentleman named Steve but I don’t know the last name
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 28, 2018

The best experience buying a car As I walked in the show room, I was welcome, salesman specially Bobby Rodriguez made my decision to buy very easy, he was very helpful, polite and I n More

by MGMGONZALEZ33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review! It's delightful to know that Bobby and our staff were able to provide you with such a pleasant car-buying experience. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 28, 2018

Accommodating and efficient. Called to make an appointment for service- my air conditioner was blowing hot air. I was told to bring my car and a service car would be provided. The More

by RSTRICK39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete, Service Consulant
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

Great Services and Sales Person,Mr.Yoon Over all Englewoold Dealership great, great services Especially, Mr.Yoon has a great services to us. I am a happy to buy a new car. I highly recomm More

by anna0424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your new car, Anna! Thank you so much for this excellent feedback and your very kind recommendation of Ryan. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 26, 2018

A lot friendlier than Park Ave BMW service. Peter Faltraco handled my recall situation. We had a very friendly and informative conversation, not just about the recall, but the overall condition More

by GWH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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