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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 01, 2018

Business done right . Great customer service, This is the second vehichle i purchased from lexus of englewood. Sales person Vlada made made my car buying experience great More

by Heck18002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Jun 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! It will be our pleasure to let Vlada know about your review. We look forward to doing business with you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 01, 2018

Informative I was able to get a better vehicle that was affordable and durable, most of all I learnt alot where leasing is concern. The people I worked with was v More

by IDENNY1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Ghani, Dick Shore, Becky Grant
Jun 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for leaving us this review and sharing your experience. I am glad we could be of service to you and aid in making your car purchase a pleasant experience. Enjoy your new wheels! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Stupendous Service Every time i go in I get the best support Awesome service by Joel. He is so agile , he handles clients with great care and smile on his face . Eve More

by BOBVAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete, Bobby Giordano
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us, Bob! I’m very pleased that you receive excellent service for every visit. I’ll share your comments with Joel and to the rest of the team, and we look forward to seeing you at our dealership in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Amazing!!! Convienent!!! Delightful!!! This is my 3rd experience and they get better every time!! Could not ask for a better group of customer service experts!!! Will continue to highly re More

by ITSALLABOUTMYBOYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate your wonderful feedback and your continued business with us! If you ever have additional questions or needs, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Good lease experience with Chris Kim Chris understands my requirements, budget and needs. He tried his best to meet my expectation and actually helped me. I had good experience with Chr More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Reviews like this are truly a pleasure to read! Chris is an invaluable asset and we appreciate everything that he did to make your lease experience memorable. I will be sure to pass on your compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Great Service Chris helped us to save time and make a fast decision. We are very satisfied with the service we received today. All great. Thank you! More

by luvna78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for stopping by to leave this incredible review. We strive to keep our guests satisfied and I'm very happy to hear that this was achieved with you. I will pass your feedback along to Chris, and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Great service! Great service area and waiting room. Technician was helpful. Appointment started and ended on time. Fully explained what service was completed and More

by LARRYHENRIQUES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Larry. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

excellent honest customer service. Honest and super friendly Excellent customer service. I went to many dealerships before going to Lexus of englewood and I knew right away this was the place I wanted to buy my More

by Johnnykim902
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your perfect review, Johnny! Congratulations on your purchase! I’m glad to hear that Kay was friendly and helpful! We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Great service Everyone is very polite and make sure your taken care.Also when your car is done they let you know what was done to your car in detail......Oh great p More

by QDIDDY0456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian, Juan Ospina, Santiago Caro, Rafael Gomez, Juan Cascardo
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We've put a lot of effort into raising our customer service levels, and we're happy that it shows. If we can help with anything in the future, please don't hesitate to visit us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

May 31, 2018

Excellent This is my second visited in this dealer always nice kind and everything for excellent service and very details.so I am very high recommend this deale More

by SHIMYK77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Lee, Jeff Barowski
Jun 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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