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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 04, 2023

Ali was very nice and handled the price deal nicely. He followed up extensively even after the delivery. More

by cspark12
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ali Elyasi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

DARCARS Lexus of Englewood responded

We're happy to hear that Ali was able to demonstrate our commitment to great service. Your support means so much to all of us at DARCARS Lexus of Englewood. Drive safely!

August 03, 2023

Earl was great! Very kind and patient. Didn’t rush us at all. Appreciated his help in understanding the numbers and time to make a decision. More

by Lia C.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

DARCARS Lexus of Englewood responded

Lia, it's wonderful to know that Earl provided you with a great experience at DARCARS Lexus of Englewood. We always aim for our customers to feel comfortable and informed during their visit. Thanks for your feedback!

July 30, 2023

Omar was amazing in locating the vehicle that I was looking for. He was extremely patient in explaining everything and a pleasure to work with. More

by Medcomny
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Seth Lipper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Abdalhak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

DARCARS Lexus of Englewood responded

We're so glad to know that Omar was able to assist you in finding the perfect vehicle at DARCARS Lexus of Englewood. We appreciate your kind words and are here if you need anything else!

July 25, 2023

Great experience. Our requirements were understood and the team worked hard to make it work. Ultimately we went forward with a lease from Darcar More

by Elaineriddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

DARCARS Lexus of Englewood responded

Elaine, we're so glad to hear that you had a great experience at DARCARS Lexus of Englewood! Thank you for choosing us and for trusting our team with your lease. We hope to see you again in the future!

Jul 26, 2023 -

Elaineriddell responded

DARCARS' Lexus of Englewood are tremendous business professionals - both the client facing/sales team and the finance team. Thank you for providing us with a positive experience.

July 12, 2023

Today we had the opportunity to speak with Mr. Trevor Warwick, the G.M. of Darcar Lexus about a concern we had regarding our new Rx350. When we received the new car we were very happy but shortly More

by shalomkahlon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
G.M Trevor Warwick
Jul 13, 2023 -

DARCARS Lexus of Englewood responded

Thank you for leaving DARCARS Lexus of Englewood a five-star review! We are happy to hear that Trevor was helpful in resolving the issues with your new Lexus RX 350. Knowing you are satisfied with your purchase is what we strive for. Safe travels!

July 11, 2023

My concern with the dealer has been all addressed, and I am now happy with the solution. More

by Alpha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DARCARS Lexus of Englewood responded

Hi Yang, thank you for reaching out. I know our General Manager has spoken with you and that we are bringing your car for inspection tonight. We truly appreciate the chance to remedy the situation!

June 26, 2023

I went there to have my breaks checked out because they were soft. The Service manager and the machanic told me that my real breaks had to be changed ..Now i get the car in 2022 it only had 22,000 miles I More

by rbest
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dan Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

DARCARS Lexus of Englewood responded

Hi! I'm concerned to read this and I'd love to connect with you over the phone so we can discuss this further. I know our Service Manager has tried to reach you via phone this week - would you mind returning our call when you have a moment? You can also reach my team and I directly at 800-327-2277 -- my colleagues Sherlene and Kim would love to assist. Thank you!

Jun 30, 2023 -

rbest responded

You're so manager, it's lying. Because no one trying to get contact with me at all about this situation.

June 25, 2023

Made buying my first car so easy, they helped me figure out all the details and got me the best rates for financing. More

by T Grein
Recommend Dealer
Yes
Employees Worked With
Yvette Valentik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with us. Drive safely, and we hope to see you back at DARCARS Lexus of Englewood!

June 20, 2023

Natalia Jimenez was very helpful and friendly. She was amazing and made the process really smooth. More

by Bushrazahreddine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that Natalia delivered such a successful purchase experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

June 18, 2023

Ahmed Sabet Was our agent and he did the entire process with so much professionalism and I felt that I did the right choice coming here. More

by israelor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Sabet
Jun 19, 2023 -

DARCARS Lexus of Englewood responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Lexus of Englewood! Thank you for taking a moment to commend Ahmed for his hard work, and congratulations from all of us on your new car!

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