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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 05, 2018

Easy and professional Dan was very good to me and made sure everything went well. Friendly and professional. Service was fast and easy. Thank so much for all the help! More

by DANNYA2591
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I am happy to hear that everything went well for you. I will pass your feedback along to Dan. Drive safely. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent Service was professional & pleasant Atmosphere was friendly Wait was minimal Associate, service advisor, Joel Veriquete was professional & quite More

by JOY112949
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriquete
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Joy, I’m glad to see that our team, especially Joel, could take care of your vehicle needs! Let us know if we could do anything for you in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Excelente Fast and reliable service explain my concerns and exactly what My car need. While I was waiting they make me feel as comfortable as possible. More

by ALEXVALENCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter , Jeff Barowski
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Alex, thank you so much for this great review and star rating! We work very hard to provide each of our customers with exceptional service and it's good to hear that our team was able to show you what Lexus of Englewood is all about. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Cannot I cannot imagine better service. Car taken promptly on entry, service coordinator was excellent, knowledgeable and courteous. Waiting area was comfort More

by SSM116
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Inefficient To get rear brakes, a tire and rim is going to require three separate trips and about 12 hours of my very limited free time. Extremely frustrated with More

by dg.foster101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel
June 04, 2018

Seamless service as usual Quick, friendly and reliable service. It always goes by much faster than expected. I also like that they go above and beyond if I have an issue, like More

by MATTHEW.HANAGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forget who helped me.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review, Matthew. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Quick and easy Came in and within minutes someone was looking to help me. Everyone was pleasant first thing in the morning, even as it got busier. Would definitely r More

by BRAVO821
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter faltraco
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the glowing review! I’m grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Very good customer service Everyone was very friendly and welcoming environment. The service of the car was done in timely manner.Dan Phillips was very kind well mannered and fo More

by WII1130831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the outstanding review! I’m very happy to hear that your service was completed in a timely manner. I will share your comments with Dan and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Peter handled everything quite wel.. Peter handled everything professionally and in a timely fashion. From the people greeting you to the people returning your car, everyone was polite More

by MARTINKASDAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter - My service writer
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Martin, thank you for letting us know how your experience was and for choosing Lexus of Englewood. Peter is really great and I’ll be sure to share your feedback with him. Take care until next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Very professional The service taken was on time, very helpful, very explain details of the service, very patient, very comfortable waiting area and every question was t More

by nodja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! We're happy to hear we were able to serve you well. We look forward to serving you on future visits! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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