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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 08, 2018

A pleasurable experince From the time I dropped the car off, till the time I picked the car up, everyone greeted me with a smile and were very efficient! I had a time I need More

by sdfoudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the 5-star review. I’m happy to hear about your great service experience. Here at Lexus of Englewood, we strive to provide the best service for our customers. We look forward to seeing you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 08, 2018

Excellent He helps us get a great deal!! He is excellent Korean and English and everything is easy and fast!! Definately recommend Chris Kim at Englewood Le More

by Erica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words, Erica! We couldn't be happier that you had a great car buying experience here at our dealership and that Chris works hard to help you get the best deal possible. Thank you again and congratulations on your purchase! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 08, 2018

Best sales rep ever He tried to find out great deal with all his mind. Great deal never disappointed. Nice and kind. Knows all thing customer want. Recommend him defin More

by funkysaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our staff. It was a pleasure to do business with you and we hope to see you again in the future! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 08, 2018

The service is excellent I have given this rating because she was an amazing person to help my family and i to find the perfect car So for this i give this rating. More

by MERCEDESANNI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Jun 11, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review! I'm very happy that our staff was here to help you and your family, and treated you with the customer service we know you deserve. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Excellent I recommend Lexus of Englewood to everyone. They provide super service and always take care of all I needs. Thank you Danny Bang for all your hard wor More

by Pigy201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Danny and please let us know if we can ever help you in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Great experience with joel I went to get a quick oil change and joel help me In every way posible “joe is great “ I will recommend him anytime thanks More

by BECODENJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel dominicano
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Joel. If there is anything more that we can do please come back and see us again. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Great experience I’m recommend Englewood to everyone I know who is interested in Lexus. I always received great service and they work well with all the customers. More

by JCUT14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Dominic DiMartino
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Until next time, drive safe! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Got in and out as anticipated. Easy visit. Never saw my service representative though. My car was detailed. It was done OK but some areas of the car were missed. Not too bad. Much b More

by DRSACKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't recognize any of these names.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Love this dealership Friendly and competent, what else you would desire? Pleasant facilities, coffee, tee, snacks, popcorn - you will not leave hungry, nor disappointed. I More

by PIVERBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names - everyone is great!
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

A+ Service at Lexus of Englewood Very polite friendly service. Reasonable waiting time. Service consultant was very helpful and kept me apprised of my needs, and of the work in progr More

by MORGANDD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Veriguette
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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