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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,246 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,246 reviews

June 07, 2018

Love this dealership Friendly and competent, what else you would desire? Pleasant facilities, coffee, tee, snacks, popcorn - you will not leave hungry, nor disappointed. I More

by PIVERBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the names - everyone is great!
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

A+ Service at Lexus of Englewood Very polite friendly service. Reasonable waiting time. Service consultant was very helpful and kept me apprised of my needs, and of the work in progr More

by MORGANDD1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Veriguette
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Great experience We went there for a test drive on RX350L and ending getting the car on the same day. Ryan is very professional and easy to work with. It didn't take More

by Yeung
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Yeung, thank you and congratulations on your RX350L! I am so very pleased that Ryan could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Excellent I had really good time and they’re very kind I enjoy i pretty much satisfy there job definitely recommend this dealer and service I will tell my frien More

by Park6370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Dick Shore, Vlada Grigoryeva, John Guarnieri, Joe Kandil, Kay Yoon, Becky Grant, Rafael Gomez, James Zaku
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your review and recommendation so much. It's good to hear that you're so satisfied with your experience at Lexus of Englewood. If there's anything else we can do for you, just let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Found the problem ordered the part and install the parts Found the problem ordered the part and installed the part. Said it would take an hour it did and I was on my way without delay More

by ZEITZW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I’m proud that this was received during your time spent with us. We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Best salesmen mr. Kay Thank you so much, its been 3months,since I lease this sub. 100% satisfaction. I will defeinly come back for my next lease or purchase for him. Thank More

by Shawn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership, Shawn! We appreciate the feedback and are pleased that your experience with Kay was so positive. Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Outstanding. Outstanding from the internet inquiry to the drive off. John Stevenson answered every question I had even sent me a video of the car. He set appointme More

by Rcdeel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Chris Avagnano
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your 5-star feedback with us! I'm glad your purchase went so well. I'll definitely share your comments with John and Chris, and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Lizbeth Everything about my visit to the Lexus of Englewood was perfect and spot on. Everyone is very knowledgable. Ryan and Eric were able to walk me through More

by LIZBETHDELACRUZ001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the glowing review and congratulations on your purchase, Lizbeth! We take pride in our customer service and do what we can to have our customers leave happy. We love to hear that your experience with Ryan and Eric was so positive! Please don’t hesitate to contact me or visit us if you need anything else. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Thanks Lexus Another great visit..thanks for making my maintenance appointments so easy and enjoyable!! Can’t wait for the next 5,000 miles !! Everyone is a pleas More

by ROSEY1008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words, Rosey. We're glad you had a pleasant service appointment, and we hope to see you next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent service and follow-up. Bobby Giordano was excellent with his follow-up and customer service. Peter was equally excellent with his follow-up and answering of questions. Tom More

by STEVENSTONE5077
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano, Peter,
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Steven, I’m pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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