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DARCARS Lexus of Englewood
Englewood, NJ
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
June 11, 2018
Excellent attention Extremely kind personnel. Excellent coffee. Superb waiting area. It is a place in which besides getting high quality service you feel as if you were a Extremely kind personnel. Excellent coffee. Superb waiting area. It is a place in which besides getting high quality service you feel as if you were at home. More
by LSANCHEZ1958
Verified CustomerEmployees Worked With
I do not remember any names.
June 11, 2018
Last minute service I had a nail in my tire. I called up at 10:00, within the hour I got an appointment to have a new tire put on. I pay monthly for a tire plan , so the I had a nail in my tire. I called up at 10:00, within the hour I got an appointment to have a new tire put on. I pay monthly for a tire plan , so the service person simply had a new tire put on. My service rep Joel V. was great. He explained to me what was being done, kept me apprised as to what was happening.We also had a great discussion about new Lexus models as my lease is up in five months. Highly rated service department and service rep. More
by SATCH32M
Employees Worked With
Joel V, service rep
June 10, 2018
Loved my CPO Lexus Joe Kandil not only treated me with respect, but he treated me like family. Everyone at this dealership was very friendly and helpful. I would recom Joe Kandil not only treated me with respect, but he treated me like family. Everyone at this dealership was very friendly and helpful. I would recommend family and friends to come here for their car purchase. Love my Lexus!! More
by Lisade1231
Employees Worked With
Joe Kandil
June 10, 2018
Effective and efficient Service was great and I was in at the time I desired and got my car back when I was told . There were friendly efficient and gracious. Service was great and I was in at the time I desired and got my car back when I was told . There were friendly efficient and gracious. More
by rocjuve16
Employees Worked With
Dan in Service
June 09, 2018
Excellent service Easy visit l had goog time and they are very kind I enjoy I recommend this this dealership l will tell my friends to visit this dealership Easy visit l had goog time and they are very kind I enjoy I recommend this this dealership l will tell my friends to visit this dealership More
by Eunkim
Employees Worked With
June 09, 2018
Amazing!! Great service and it was a great experience. My dealer was very nice and he answered all my questions very honestly. I feel like I knew everything goi Great service and it was a great experience. My dealer was very nice and he answered all my questions very honestly. I feel like I knew everything going on and was also timely. More
by PHYOSUN62
June 09, 2018
Car service I had a great experience getting my car serviced. The service adviser Joel veriquete is outstanding! I have had a pleasurable experience with him seve I had a great experience getting my car serviced. The service adviser Joel veriquete is outstanding! I have had a pleasurable experience with him several times. More
by BJMILEK
Employees Worked With
Joel veriquete
June 09, 2018
Excellence Best service team, treat you with the utmost respect. Informative of whatever your service needs may be. Treat you like family. Quick service they don Best service team, treat you with the utmost respect. Informative of whatever your service needs may be. Treat you like family. Quick service they don’t keep you waiting for to long. More
by BARCOSDANNY
Employees Worked With
Peter faltraco
June 08, 2018
Service I was lucky to be assigned to Joel Veriguete as a service consultant. He is courteous and helpful . It a pleasure to deal with him. I was lucky to be assigned to Joel Veriguete as a service consultant. He is courteous and helpful . It a pleasure to deal with him. More
by LFORTUNATO
Employees Worked With
Joel Veriguete
June 08, 2018
Service is Key I brought my car in at 8 AMand wss told it would be ready at noon. I planned my day around that schedule . At 1:30 my car was still not ready. I calle I brought my car in at 8 AMand wss told it would be ready at noon. I planned my day around that schedule . At 1:30 my car was still not ready. I called. It was just being worked on This is a one hour service. By the time I connected with my service manager, who offered to bring the car to me, it was 6:30 and iwas leaving for dinner. I picked it up the next morning but when i got home the automatic rearview mirror garage opener was not working. That is the status It was working perfectly when i brought the car .i called Lexus about the rearview mirror They put me thru to voicemail the first 4 times The garage door opener still does not work David Wong , the tech specialist came to my house and fixed the problem. I am grateful that i live close by and it was definitely above and beyond what i would expect . Very nice of him to come to repeogram the opener on the car to my door . More
by Boomer
Employees Worked With
My service manager and the receptionist and David Wong
