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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 13, 2018

Smooth transaction for my trade in Rafael Gomez assisted and helped me with the test drive of 2 vehicles and when I decided the transaction was smooth when I traded in my Acura MDX with More

by Mel4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Jun 15, 2018 -

DARCARS Lexus of Englewood responded

I’m grateful you chose us to trade in your Acura MDX, and I’m pleased to hear about your excellent experience working with Rafael! Please feel free to reach out to us with any questions or future vehicle needs as we are always here to help. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 12, 2018

Inept parts department Went to Lexus of Englewood for a repair on a part that they ordered drove to service dept and waited for car after about hr the service person said wa More

by JRXRRJ
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Steven telesco
June 12, 2018

Satisfaction!! This is my first Lexus with Englewood and i had a great experience with Ryan Yoon. He has excellent knowledge and skills to communicate and interact w More

by Kang1905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking your time to leave us a great review! Congratulations on your purchase! I am pleased to hear about your great experience working with Ryan! If there is anything else we can do for you just give us a call! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 12, 2018

Great Service Worked with Christian Avagnano. Great service, followup, and customer care. Checked in a few weeks after purchasing car to check in. Excellent experie More

by 1Welcome2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you so much for sharing your experience with our dealership and especially with Christian! We look forward to working with you again down the road. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 12, 2018

Personal Touch I had a unique situation and Natalia listened, understood and took unconventional steps to work out a deal. She treated me like a human being and not More

by JSPENCER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max- Finance, Natalia Jimenez
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Natalia was so positive. Please come back and see us again in the future with anything else you might need. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Excellent Job I have been many dealers to buy or lease a car. As you know it is not easy to deal with, but I realized Mr. Danny Bang is the most efficient person an More

by Car racer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Danny. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and if you have any further needs, do not hesitate to come back in for a visit! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Great dealership I loved the service of this dealership. I have to admit I am difficult but they helped me and James Zaku was the best! He went out of his way to get m More

by BABU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Kunz, James Zaku
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear James was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Service due to a recall This dealership is extremely well organized. Everybody is polite, professional, responsive and accommodating. It is easy to schedule an appointment an More

by Vlyev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Great experience! The manager was very friendly and professional. The maintenance work was completed on time. Everything was done to my satisfaction. My service manager More

by XIAOHUI_MEI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! Joel and the whole team will be happy to hear that you left satisfied. Do not hesitate to reach out to us if you need anything else in the future Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Prompt service I don't remember any names and I can't submit this unless I pick a name . It shouldn't be that way. So I picked a name. More

by qozone1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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