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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,211 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,211 reviews

June 04, 2018

Excelente Fast and reliable service explain my concerns and exactly what My car need. While I was waiting they make me feel as comfortable as possible. More

by ALEXVALENCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter , Jeff Barowski
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Alex, thank you so much for this great review and star rating! We work very hard to provide each of our customers with exceptional service and it's good to hear that our team was able to show you what Lexus of Englewood is all about. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Cannot I cannot imagine better service. Car taken promptly on entry, service coordinator was excellent, knowledgeable and courteous. Waiting area was comfort More

by SSM116
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Inefficient To get rear brakes, a tire and rim is going to require three separate trips and about 12 hours of my very limited free time. Extremely frustrated with More

by dg.foster101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joel
June 04, 2018

Seamless service as usual Quick, friendly and reliable service. It always goes by much faster than expected. I also like that they go above and beyond if I have an issue, like More

by MATTHEW.HANAGAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget who helped me.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review, Matthew. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Quick and easy Came in and within minutes someone was looking to help me. Everyone was pleasant first thing in the morning, even as it got busier. Would definitely r More

by BRAVO821
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter faltraco
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the glowing review! I’m grateful for your recommendations and please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Very good customer service Everyone was very friendly and welcoming environment. The service of the car was done in timely manner.Dan Phillips was very kind well mannered and fo More

by WII1130831
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the outstanding review! I’m very happy to hear that your service was completed in a timely manner. I will share your comments with Dan and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Very professional The service taken was on time, very helpful, very explain details of the service, very patient, very comfortable waiting area and every question was t More

by nodja
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! We're happy to hear we were able to serve you well. We look forward to serving you on future visits! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Fantastic Everyone was very pleasant and accommodating. Joel V was patient and supportive to my concerns , he is very professional and approachable I enj More

by aldef26
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel V in service
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Joel and our staff were able to provide you with such exceptional service! Please let us know if there's anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Awesome consumer service I had amazing service from the minute , I walked in the door. They were very nice , especially Joseph my sales person. I got the car I wanted with a g More

by GhanaMuscle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the rave review! We are happy to hear Joseph and the team were able to take care of you during your visit. Please let us know if you need anything else in the future! Enjoy your purchase! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 04, 2018

Service I was very impressed about the welcoming atmosphere and curtesy off the staff the waiting period was so short I will recommend this Lexus off englewoo More

by YVEROSEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nenad Djurasevic, Joseph Kalachian
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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