Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,211 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,211 reviews

June 05, 2018

Outstanding. Outstanding from the internet inquiry to the drive off. John Stevenson answered every question I had even sent me a video of the car. He set appointme More

by Rcdeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Chris Avagnano
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your 5-star feedback with us! I'm glad your purchase went so well. I'll definitely share your comments with John and Chris, and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Thanks Lexus Another great visit..thanks for making my maintenance appointments so easy and enjoyable!! Can’t wait for the next 5,000 miles !! Everyone is a pleas More

by ROSEY1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words, Rosey. We're glad you had a pleasant service appointment, and we hope to see you next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent service and follow-up. Bobby Giordano was excellent with his follow-up and customer service. Peter was equally excellent with his follow-up and answering of questions. Tom More

by STEVENSTONE5077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano, Peter,
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Steven, I’m pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Amazing car, amazing experience When considering where to look for my next car, I picked Lexus of Englewood for the convenient location. I’m glad I did. Eunice was incredibly helpful More

by Orecchio14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Kumsung Stella Oh
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for choosing Lexus of Englewood as your dealership to purchase your new car. We really appreciate the great review and comments. I’m very glad to hear that your experiences with Eunice has been very positive. It was great doing business with you. We hope to see you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent Service was professional & pleasant Atmosphere was friendly Wait was minimal Associate, service advisor, Joel Veriquete was professional & quite More

by JOY112949
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Veriquete
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Joy, I’m glad to see that our team, especially Joel, could take care of your vehicle needs! Let us know if we could do anything for you in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

A+ Service at Lexus of Englewood Very polite friendly service. Reasonable waiting time. Service consultant was very helpful and kept me apprised of my needs, and of the work in progr More

by MORGANDD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Veriguette
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Easy and professional Dan was very good to me and made sure everything went well. Friendly and professional. Service was fast and easy. Thank so much for all the help! More

by DANNYA2591
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I am happy to hear that everything went well for you. I will pass your feedback along to Dan. Drive safely. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Lizbeth Everything about my visit to the Lexus of Englewood was perfect and spot on. Everyone is very knowledgable. Ryan and Eric were able to walk me through More

by LIZBETHDELACRUZ001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the glowing review and congratulations on your purchase, Lizbeth! We take pride in our customer service and do what we can to have our customers leave happy. We love to hear that your experience with Ryan and Eric was so positive! Please don’t hesitate to contact me or visit us if you need anything else. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Great experience We went there for a test drive on RX350L and ending getting the car on the same day. Ryan is very professional and easy to work with. It didn't take More

by Yeung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Yeung, thank you and congratulations on your RX350L! I am so very pleased that Ryan could make your visit easy and hassle free, and we believe that's how every car buying experience should be. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Great Service The Service Rep was Great. Very Professional and Knowledgeable to my Service Need. A pleasant Experience. And Fast Service. I would Definitely use thi More

by mrc17509
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Philips - Service Advisor
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that our staff made your service experience pleasant. Thank you again and hopefully, we get to see you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
134
...