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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,208 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,208 reviews

June 07, 2018

Got in and out as anticipated. Easy visit. Never saw my service representative though. My car was detailed. It was done OK but some areas of the car were missed. Not too bad. Much b More

by DRSACKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't recognize any of these names.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Love this dealership Friendly and competent, what else you would desire? Pleasant facilities, coffee, tee, snacks, popcorn - you will not leave hungry, nor disappointed. I More

by PIVERBA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember the names - everyone is great!
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Excellent I recommend Lexus of Englewood to everyone. They provide super service and always take care of all I needs. Thank you Danny Bang for all your hard wor More

by Pigy201
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Danny and please let us know if we can ever help you in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 07, 2018

Great experience I’m recommend Englewood to everyone I know who is interested in Lexus. I always received great service and they work well with all the customers. More

by JCUT14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Dominic DiMartino
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback. I’m very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us and we want to be able to provide them with the kind of service they deserve. Until next time, drive safe! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Excellent I had really good time and they’re very kind I enjoy i pretty much satisfy there job definitely recommend this dealer and service I will tell my frien More

by Park6370
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Dick Shore, Vlada Grigoryeva, John Guarnieri, Joe Kandil, Kay Yoon, Becky Grant, Rafael Gomez, James Zaku
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your review and recommendation so much. It's good to hear that you're so satisfied with your experience at Lexus of Englewood. If there's anything else we can do for you, just let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 06, 2018

Found the problem ordered the part and install the parts Found the problem ordered the part and installed the part. Said it would take an hour it did and I was on my way without delay More

by ZEITZW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I’m proud that this was received during your time spent with us. We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Best salesmen mr. Kay Thank you so much, its been 3months,since I lease this sub. 100% satisfaction. I will defeinly come back for my next lease or purchase for him. Thank More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership, Shawn! We appreciate the feedback and are pleased that your experience with Kay was so positive. Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Outstanding. Outstanding from the internet inquiry to the drive off. John Stevenson answered every question I had even sent me a video of the car. He set appointme More

by Rcdeel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Chris Avagnano
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your 5-star feedback with us! I'm glad your purchase went so well. I'll definitely share your comments with John and Chris, and we look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Thanks Lexus Another great visit..thanks for making my maintenance appointments so easy and enjoyable!! Can’t wait for the next 5,000 miles !! Everyone is a pleas More

by ROSEY1008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your kind words, Rosey. We're glad you had a pleasant service appointment, and we hope to see you next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 05, 2018

Excellent service and follow-up. Bobby Giordano was excellent with his follow-up and customer service. Peter was equally excellent with his follow-up and answering of questions. Tom More

by STEVENSTONE5077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Giordano, Peter,
Jun 08, 2018 -

DARCARS Lexus of Englewood responded

Steven, I’m pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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