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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 22, 2018

Excellent Service This was a great exyfrom negatory end at service. My RX450H is great and I was treated great by all people in the service department. Thanks S More

by sgary23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge in service , Carmine Demaio
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We sincerely appreciate your feedback. Each employee is a valued member of the Lexus of Englewood team and we all strive to provide excellent service! We look forward to seeing you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Amazing experienxe Rafael was able to get me an amazing car in no time. No doubt an amazing sales man. Would 10/10 would reccommend. Loved Lexus of englewood More

by Rebekahxkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. Congratulations on your purchase! Rafael is a valuable member of our team and he will be grateful to read the nice comments you left him. Please come back and see us again in the future with anything else you might need. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Top notch service I had a very pleasant experience for my first complimentary oil change on my ES350. I was told it would take approximately 1 1/2 hours and it was done More

by JUDITH_A_JACKSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter faltraco svc. consultant, Carmine Demaio, Alton Howell, Simone Morejon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review, Judith! We strive to provide nothing but the best for our customers, and we are delighted to see that goal was accomplished during your visit. Please don't hesitate to reach out if you need any assistance in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Longer than anticipated Very pleasant atmosphere and accommodating personnel. I went to have a tire checked out and it to just about 2 hrs. I thought it was a little too lon More

by DENISE1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry don’t remember
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Denise, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Very good It was very good well done I was satisfied with it thank you and will continue using it and coming back thank you for the service More

by MGOSAL01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristin
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your positive review. We appreciate all our staff and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. We hope to see you back in again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 21, 2018

Amazing service Fantastic people, great service. Would recommend to anyone!! Excellent customer service. Attentive to my needs, were super friendly to my kids. Easy i More

by ALTODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Ospina
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the nice review! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Please come back and see us again in the future with anything else you might need. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Very smooth professional and helpful CHRIS VASSALLO is second to none In making me feel that I made the right choice in dealership. He is excellent! I highly recommend this dealership i More

by DEBRA.SHECTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge JORGE , Chris Vasallo, Chris Lee
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business, Debra! It will be our pleasure to let Mr. Vassallo and Lee know about your review. We look forward to doing business with you again. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Oil change Professionalism and friendliness is what I got. I was treated as a very important person, and they let me know exactly what was going on, thank you fo More

by INOA.LUIS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve tedesco
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Lexus of Englewood for your vehicle needs. Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

very good Peter expedited my time spent at the dealership He was courteous and made my experience pleasant I was very pleased with the service. I was able to More

by TARAQUIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter service representative
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from Peter. If there is anything more that we can do please come back and see us again. Take care! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 20, 2018

Highly Recommended. Chris did his best to accommodate me as a customer. Able to secure the car I need with all the whistles and bells. Anyone looking for a great car leas More

by Ace98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of Chris. It was a pleasure to do business with you and we hope to see you again in the future! Best regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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