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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,207 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,207 reviews

June 11, 2018

Great experience! The manager was very friendly and professional. The maintenance work was completed on time. Everything was done to my satisfaction. My service manager More

by XIAOHUI_MEI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your experience with us! Joel and the whole team will be happy to hear that you left satisfied. Do not hesitate to reach out to us if you need anything else in the future Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Prompt service I don't remember any names and I can't submit this unless I pick a name . It shouldn't be that way. So I picked a name. More

by qozone1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Last minute service I had a nail in my tire. I called up at 10:00, within the hour I got an appointment to have a new tire put on. I pay monthly for a tire plan , so the More

by SATCH32M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel V, service rep
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review! We really appreciate your business and are so happy that Joel could provide great service to you and your vehicle. We look forward to serving you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Excellent attention Extremely kind personnel. Excellent coffee. Superb waiting area. It is a place in which besides getting high quality service you feel as if you were a More

by LSANCHEZ1958
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I do not remember any names.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Excellent Job I have been many dealers to buy or lease a car. As you know it is not easy to deal with, but I realized Mr. Danny Bang is the most efficient person an More

by Car racer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to write this review. I'm very happy to hear about your positive experience with Danny. Congratulations on your recent purchase and thanks for coming back as a satisfied customer. We appreciate your continued business and if you have any further needs, do not hesitate to come back in for a visit! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 11, 2018

Service due to a recall This dealership is extremely well organized. Everybody is polite, professional, responsive and accommodating. It is easy to schedule an appointment an More

by Vlyev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jun 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 10, 2018

Loved my CPO Lexus Joe Kandil not only treated me with respect, but he treated me like family. Everyone at this dealership was very friendly and helpful. I would recom More

by Lisade1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Jun 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this excellent review and congratulations on your CPO Lexus! I am so happy to hear that Joe could make you feel like a part of the Lexus of Englewood family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in anytime. We hope to see you again soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 10, 2018

Effective and efficient Service was great and I was in at the time I desired and got my car back when I was told . There were friendly efficient and gracious. More

by rocjuve16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan in Service
Jun 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 09, 2018

Excellence Best service team, treat you with the utmost respect. Informative of whatever your service needs may be. Treat you like family. Quick service they don More

by BARCOSDANNY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter faltraco
Jun 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Danny. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 09, 2018

Car service I had a great experience getting my car serviced. The service adviser Joel veriquete is outstanding! I have had a pleasurable experience with him seve More

by BJMILEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel veriquete
Jun 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the awesome feedback! Joel is an excellent service advisor and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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