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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 25, 2018

As awesome as their products Very rare you find a dealership or business for that matter, that are just as thorough in their customer service as they are with the manufacturing of More

by HALORING33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your excellent review. As a team, we are committed to quality customer service and I’m happy that our team was able to show you that. Thank you for your commitment and we hope to see you soon. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 24, 2018

Yo yo spot scam Marques Johnson I was told I would be approved for a 2017 Lexus ES 350 signed the contract put money down they spotted me the car drove the car for 2 weeks and was to More

by Marquesjoh31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris the sales manager , Chad Kunz
June 23, 2018

Amazing experience! I have never had such a pleasurable experience. They were so accommodating, so nice, and reasonable. I will recommend them to everyone! I only have wo More

by ORIETTAOSSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Max, Becky Grant
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input! I'm glad you had a pleasant experience with our staff and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 23, 2018

Good Manners and Professionalism Able to correct any defects brought to their attetion. Eager to help and provide any needed services. Courtious and good customer service in their dea More

by Yaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mirsch, Santiago Caro, Juan Cascardo
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

5 star Sales expericence No hassle no gimmick straight forward process. Sales person chris kim is very helpful and takes care nicely. I will deal with him again in future. More

by Gx460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Chris was so positive. Please come back and see us again in the future with anything else you might need. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Quick turn around Excellent service advisor and quick service. took me on time and it was a comfortable waiting room with courteous service. car came back very clean, More

by JR23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your marvelous feedback. It is our commitment to ensure quality customer care by providing clean facilities as well as quick service to our guests. Please come see us for any future needs! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Convenient and friendly. Always, meeting my expectations. Convenient, prompt and friendly. Always, meeting my expectations. Used to be a loyal customer of Mecerdez Banz, and no compelling needs to go back. More

by EPARKTHEBEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Sales person. Ham Stephen is very skill polite and efficient in his professional position. He help me work with insurance and Lexus financial and car registration w More

by RJ6WINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Ham was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Great lease experience Our sales rep was amazing to work with. She got us everything we asked for and in a very timely way. We are extremely happy with our purchase. More

by TAVOB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Natalia Jimenez
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great leasing experience with us. I will be sure to pass along this great feedback and we look forward to seeing you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 22, 2018

Honest and helpful in every way Mr. Yoon was very helpful and answered all the question along with assisting the type of car desired. I do highly recommend visiting this dealership More

by Chuneezy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam, Kay Yoon
Jun 25, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! We appreciate you taking the time to leave us a great review! I’m pleased to hear Kay did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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