Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
DARCARS Lexus of Englewood
Englewood, NJ
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,254 reviews
June 28, 2018
My tire got damaged by Lexus service in englewood, nj My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to chang My tire wheem got replace by Englewood lexus service. But they cut 3” edge of tire when they replace tire wheem. But they called me that need to change tire because of tire got worn out. But they wanted to replace the tire to cover their mistakes. They lied to me and don’t want to replace my tire. But my husband git our car back without nitice of 3”cut. Once when he got home and told that to Peter who handled my car but he said that he didn’t see that cut and he blamed to us that it happened that while we got back home. Our house is 2 miles away from service center. Peter lied to me. More
by TAMMY2PIE
Verified Customer
June 27, 2018
Oil change All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snack All I needed was an oil change & everyone was very friendly and professional as usual. I enjoy the waiting area with choices of tv and beverages/snacks. More
by gail.linn
Employees Worked With
Alton Howell
June 27, 2018
Great car purchasing experience! With a great salesperson (Patti) , great support staff, great dealership, great deal and a great car, who could ask for more when purchasing a new car With a great salesperson (Patti) , great support staff, great dealership, great deal and a great car, who could ask for more when purchasing a new car. More
by footfix
Employees Worked With
Pat Zienowitz
June 27, 2018
Great service done the right way. My experience at Lexus of Englewood was great. My sales consultant was awesome and friendly and did his best to get me the car I wanted at the best po My experience at Lexus of Englewood was great. My sales consultant was awesome and friendly and did his best to get me the car I wanted at the best possible price allowed wich he did. I will definitely be going back to Lexus when my lease is up to pick me up another hot whip in the future. Great job all around!!!! More
by DLivingston76
Employees Worked With
Chris Lee
June 27, 2018
Excellent customer service experience. Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. Th Highly recommend. Great facility, great communication, from the service Writer to the mechanic. They kept me updated throughout the whole process. They never disappoint. Thanks again. More
by ronnie_santana
Employees Worked With
Service writer, Joel
June 27, 2018
EXCELLENT CUSTOMER SERVICE Went in to look at a possible purchase and Mr.Gomez was so helpful! Very nice, very patient and super informative. I will definitely be back soon. Went in to look at a possible purchase and Mr.Gomez was so helpful! Very nice, very patient and super informative. I will definitely be back soon. More
by Carol
Employees Worked With
Rafael Gomez
June 27, 2018
Great Always a very pleasant experience, they go the extra mile! Needed to have my service expiadited and was accompanied. That’s why I stay with Lexus of Always a very pleasant experience, they go the extra mile! Needed to have my service expiadited and was accompanied. That’s why I stay with Lexus of Englewood More
by JOECHOF
Employees Worked With
Vlada Grigoryeva
June 27, 2018
Good staff Everything is handled efficiently. Friendly staff, customer feels comfortable. Jorge came out to tell me My car was being washed, almost ready to go. Everything is handled efficiently. Friendly staff, customer feels comfortable. Jorge came out to tell me My car was being washed, almost ready to go...wash was bad, streaks, water marks chrome not cleaned, wheels dirty ...maybe it's the equipment More
by JCBONES101
June 27, 2018
Purchase of new vehicle Dick Shores (salesman) was amazing through out the entire process and Simone Morejon (finance) was pleasant, friendly also. Lexus of Englewood is priv Dick Shores (salesman) was amazing through out the entire process and Simone Morejon (finance) was pleasant, friendly also. Lexus of Englewood is priveledged to have them both represent the organization. By far this has been the best experience that my wife and I have had in a very long time while purchasing something significant. GREAT JOB Dick and Simone!! On another note, this is our 3rd vehicle that we’ve purchased from Lexus of Englewood. Alberto & Pura Cabrera More
by Bertrx350
Employees Worked With
The young man whose name I do not remember, but I do know his from pereira, Colombia was amazing and patience in teaching us both about the vehicle and how it best operates. , Dick Shore, Simone Morejon
June 26, 2018
Oil Change Only Disappointment, after being told car was ready and paid, went outside to pick up and had to wait for car about 10 - 15 minutes. Only Disappointment, after being told car was ready and paid, went outside to pick up and had to wait for car about 10 - 15 minutes. More
by bill
Employees Worked With
service rep named Peter
