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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

June 29, 2018

Great Goes the extra mile, always helps me out when I need assistance. My whole family goes there. Thanks again !!! Will be a life time satisfied loyal cus More

by FREIREL2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

an excellent service experience.. A second visit to Lexus after my 30k service was necessary just to clear up a few odds and ends. My service advisor Peter Faltraco was invaluable mak More

by RLEFLEURMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco and Maurice Gargano Both excellent in service.
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

We’re very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and we are thrilled to know that you are satisfied with our services. I will share your comments with Peter and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Repair of side mirrors Great, very efficient . Dan communicated well with me and remembered me from previous visits. My car was repaired and cleaned in a timely manner. Ever More

by DALIA872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic DiMartino
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and I'm glad we achieved that. I will be sure to share your feedback with Dan, and if there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 29, 2018

Excelent The customer service is really good. The seller is so professional, He gave us many choices, I’m so happy. He was really nice and made sure that we we More

by Maria zapata 1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to share your thoughts with us, Maria. Congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback and we look forward to seeing you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Terrific, as usual....Minor work to be done-great experience As usual, the folks at the Service Dept were terrific...polite, efficient and effective. We drive home feeling that our car is running great and safe More

by RICHARDBAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Several folks in the Service Dept whose names I can't remember at the moment
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review, Richard, and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Awesome experience The atmosphere here at the Englewood Lexus dealership is very light and relaxed. Chris Kim our dealer was very professional and was very thorough with More

by Ac919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review! It's delightful to know that Chris and the rest of our staff were able to provide you with such a pleasant car-buying experience. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Bong kang He was very kindly explane everything and I got the best service on the dealer Even deal was great too. It is the best Lexus dealer. More

by Bkang300
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to let us know about your great experience with Ryan! We appreciate your business and look forward to working with you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Excellent customer service I told Bobby what my numbers are. He didn’t waste my time, I was in and out with a deal that works for me. More

by Melana mallh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking the time to leave us a great review, Melana! I’m pleased to hear Bobby did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Excellent Got the service as expected and was completed on time as promised. Will recommend the center to friends. Will visit again for car service. Thanks More

by HPatel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Cascardo
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 28, 2018

Great, quick service. I was having trouble with my Bluetooth so I stopped by. Rafael helped me right away and was very informative. I will definitely be returning. More

by Marlena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Jun 29, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the review, Marlena. We appreciate you taking the time to write about your experience. I am very happy Rafael was able to accommodate your vehicle! If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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