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DARCARS Lexus of Englewood
Englewood, NJ
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 2,254 reviews
June 30, 2018
Unnecessary service charge I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k mi I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k millage service for leased car. They just take advantage of their customers. More
by Jcha6851
Verified CustomerEmployees Worked With
Jorge jorge
June 30, 2018
35,000 mile checkup I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealin I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealing with my service rep, Joel Verguette. He is knowledgeable, personable, treats me like I own a Lexus 450 instead of a 350. He answers all my questions, concerns . He gives me a loaner car if I need one. Just a great rep! More
by SATCH32M
Employees Worked With
Joel Verguette, service rep
June 30, 2018
Courteous and fast service I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurat I was promptly tended to by the staff and service manager and had my loaner car within 15 minutes. The timeline of repair was provided and was accurate. More
by BSToNE9
Employees Worked With
Jorge
June 30, 2018
"Superduper sales services ever" Kay was so kind and professional to understand what I need. His professional knowledge on auto is the best of the best. He must be a valuable asset to Kay was so kind and professional to understand what I need. His professional knowledge on auto is the best of the best. He must be a valuable asset to this dealership. More
by Yearnlee
Employees Worked With
Kay Yoon
June 29, 2018
Great. Especially Peter who was very helpful with my prepaym Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it do Peter made sure I was able to use the prepaid service policy I was sold by my Miami dealer. It took a while, but he did everything he had to get it done. More
by morrisds
Employees Worked With
Peter
June 29, 2018
Great experience always Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Thank you so much for the visit. I hate going to dealers and even more service. I am so glad that’s not the case here. It is always a pleasant visit. Dan, I owe you so many reviews. You are so nice, helpful and detailed. You make it so easy for me. Thanks to the entire team for all the attention and help. I like the brand but I love the experience at the dealer. More
by DUDAINMORTAL
Employees Worked With
Dan Philips
June 29, 2018
Scheduled service It was easy to get an appointment fir the same day; which is greatly appreciated generally. Everyone was polite and patient. The facility was very cle It was easy to get an appointment fir the same day; which is greatly appreciated generally. Everyone was polite and patient. The facility was very clean and comfortable. More
by ELISASPEAK
Employees Worked With
Unfortunately I don’t recall their names!
June 29, 2018
Fantastic Service If it wasn't for Joel Veriguete I would not b returning. This service consultant is the best and I thank you. I was taken care of as soon as I walked If it wasn't for Joel Veriguete I would not b returning. This service consultant is the best and I thank you. I was taken care of as soon as I walked into service dept. More
by KOOSHIE80
Employees Worked With
Joel Veriguete
June 29, 2018
Excellent service My rep was Joel and he went above and beyond to help with a last minute flat tire. He was excellent as always! Great service as well. My rep was Joel and he went above and beyond to help with a last minute flat tire. He was excellent as always! Great service as well. More
by AJUTHOMAS
Employees Worked With
Joel
June 29, 2018
great dealership. Very friendly and nice people at this dealershiP. I accidentally came in two days earlier than scheduled and they said no problem and serviced my ca Very friendly and nice people at this dealershiP. I accidentally came in two days earlier than scheduled and they said no problem and serviced my car right then and there. Very accommodating didn’t have to do that and they took care of everything.. More
by SALEHA1
Employees Worked With
