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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,242 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,242 reviews

July 03, 2018

Awesome The dealer was very kind and polite. He was pretty honest about the price and willing to help us what would be the best option. More

by SIMJ959
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kim
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

We love hearing from our customers so thank you for taking the time write this glowing feedback. It's wonderful to hear that our staff at Lexus of Englewood was able to provide you with an awesome experience! We look forward to working with you again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

Friendly, excellent service. Vlada was very friendly and personable, prompt and courteous. The others involved in the transaction acted likewise which made the process very smoot More

by JeffReb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the rave review, Jeff! We are happy to hear Vlada and our team were able to take care of you during your visit. Please let us know if you need anything else in the future! Enjoy your new purchase! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

wonderful experience Vlada was so much helpful with us to choose a certified car, and everything went so smoothly. Just in one day I drove away happily with the right car More

by Ab-123456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I am very happy to hear that Vlada was of such help to you. We strive to provide excellent customer service, and I'm glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

Great service department Everyone is very friendly and very attentive. Very comfortable waiting area with lots of complimentary beverages and food. Prompt service when they gr More

by DL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the positive review! We're glad you had a pleasant experience with our service department and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

Amazing Experience I'm extremely satisfied with the way this dealership handled all my paperwork. They helped me with everything thru could and I will recommend them to More

by Yeison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for stopping by to leave this incredible review. Congratulations on your purchase! We strive to keep our guests satisfied and I’m very happy to hear that this was achieved with you. If there is anything more that we can do please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

Excellent service. Outstanding service. Have already recommended this dealership to several people. My husband and I bought new two cars from this dealership within 3 m More

by LTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nenad djurasevic -outstanding , Chris Vasallo, Simone Morejon
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate your wonderful feedback and your continued business with us! I’m very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 02, 2018

New lease This is my second lease from Lexus of Englewood, had Dominic as my salesperson both times and we always get into an agreement that I feel comfortable More

by Reyna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Dominic DiMartino
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much, Reyna for your continued business and this wonderful review! I am so pleased to hear that Dominic has treated you excellently twice. Congratulations on your recent lease and we look forward to seeing you soon! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 30, 2018

Great service experience I was very happy with my service experience. Very professional and courteous. Did a great job. Every one that I came in contact with was very helpfu More

by LSCARANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Giordano
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thanks for the review! It's great to hear that you were happy with your experience. We hope to work with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

June 30, 2018

Unnecessary service charge I went to the dealer for oil change, but they did unnecessary 15k millage service without my permission. They charged me $200. Who want to get 15k mi More

by Jcha6851
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge jorge
June 30, 2018

35,000 mile checkup I am always totally satisfied with the service at Lexus of Englewood.The service is relatively quick, the food is good. But most of all I enjoy dealin More

by SATCH32M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Verguette, service rep
Jul 01, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. I’m very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. We really appreciate this feedback and I'll be certain to share your compliments to Joel. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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