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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 05, 2018

Totally excellent Excellent Service will surely recommend this dealership, however Lexus have to do better with pricing to make it more affordable for everyone. on the More

by naw67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Jeff Barowski, James Zaku
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 05, 2018

Great sales person Purchased my first lexus at this location salesperson name chris lee is so nice and a joy to work with. I will most certainly purchase my next car fro More

by paul.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lee
Jul 09, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing this fantastic review, Paul! The goal of the Lexus of Englewood team is to ensure an enjoyable purchasing process for each of our customers. I will certainly pass the kind words with Chris and please remember that we're always here to assist you with any future auto needs! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 05, 2018

The Service consultant was efficient and kept me up to date I was disappointed in the demeanor of one of the employees. A young woman employee walking the floor in the waiting area interacted with the service More

by kdoof
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2018

Best service advisor Hands down best service advisor I have dealt with, got me in and out promptly absolutely would recommend to anybody. Kept me updated every step of the More

by Porsherules911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel veriguete
Jul 09, 2018 -

DARCARS Lexus of Englewood responded

We are dedicated to providing the type of customer service you describe in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Smooth and nice experience All process in this dealership went smooth and nicely. Staffs were kind and they knew what they were doing. Good communication made me comfortable in More

by INSUKKI
Recommend Dealer
Yes
Employees Worked With
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I’m happy to hear we were able to serve you well. We look forward to serving you on future visits! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Very accommodating and more than fair. The car alarm had gone off twice. They could not find anything wrong w the electric system. They did not charge me. I thought that was very nice, and More

by mamoripol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hrorge
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Great They continue to prove exceptional service I have beeen a customer since 2003. Peter is a great person and he provides updates, explanations in a fr More

by Cbg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter in service
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Your patronage is very important to us and we are honored to have you as a loyal customer. We really appreciate this feedback and I'll pass on your words to Peter. We look forward to working with you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Excellent service Dealership always goes out of there way to help customers in any way possible. Great staff and great service. They always listen to customers and try More

by GINOLTECSON1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Phillips, Bob Giordano
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Amazing experience.. Thanks.. He have good manners. He work for me. Make good deal, If I finished this lease, I will be getting by Englewood Lexus. Thanks Chris. More

by DDOLSPJH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Barowski, Chris Kim
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Chris. Please let us know if we can ever help you in the future. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 04, 2018

Great service Friendly curteous, prompt and professional service. well stocked and air conditioned waiting area. I highly recommend this dealership for service.I en More

by CBRANDWEIN0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 05, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this great review. We're glad that you enjoyed our service! Let us know if you have any other questions or concerns about your vehicle. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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