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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 12, 2018

Stellar Service from Jorge Our service consultant Jorge was top notch. He acted with the utmost professionalism and was truly focused on satisfying our needs. We came in to have More

by SHELDONSAVITZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback, Sheldon. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jorge and please let us know if we can ever help you in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 12, 2018

Wonderful Experience From the test drive all the way to finance, the process was quick and painless. At no point did I feel pressured or overwelmed, I would definitely rec More

by Irinanov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simone Morejon, Kumsung Stella Oh
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of Eunice. It was a pleasure to do business with you and we hope to see you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Great experience overall I had a great experience at this dealership. After shopping around many other places, and dealing with less than friendly sales people, Rafael was a w More

by RxGal
Recommend Dealer
Yes
Employees Worked With
Mitch Patlock (Sales Manager), Anthony (Finance), Rafael Gomez
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that Rafael and our staff provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Responsive and accommodating Consistently able to schedule service appointments and get a loaner without much difficulty. The staff are all respectful and efficient. The center is More

by Cat Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel V
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else we can do for you please feel free to pay us another visit. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Never miss tiny little things-excellent job Convenient, kind, excellent job There were tiny annoying drps of rosin that I couldn’t erase. They cleaned it inspite of asking to do it. More

by KEVINIM76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Kevin, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 10, 2018

Excellent service . We couldn’t ask for a more professional experience. Everyone involved, From service manager to receptionist to technician did everything they cou More

by kms5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 12, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

excellent Danny Bang has been constantly prepared for quick closing with an attitude of his honesty. Simone Morejon of Finance was also trying to explain and s More

by esoh111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience working with Danny and Simone here at Lexus of Englewood. Please don't hesitate to reach out to us if there's anything more we can do! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

Kind and fast!! Service desk is very kind~~ all worker is same~~ and job done very fast!! And explain was much detail,!! And very clean washed my car!! More

by KHJOECHO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can remerber!!
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

Superb Experience I went to get my Lexus NX200T serviced at the Englewood service center on a Saturday morning and it was truly a pleasant experience. I brought my two More

by KC2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thanks for this marvelous review! I am so pleased that our team was able to provide you with such exceptional service. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 09, 2018

Good experience Bobby Rodriguez, our sales consultant, is always very prepared, professional and helpful in getting us out of our old lease and into a new one. Some More

by jkaragos45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Simone Morejon
Jul 10, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to let us know about your great experience with Bobby! Congratulations on your Es350! We appreciate your business and look forward to working with you again. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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