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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 17, 2018

Kind and efficient service Very kind, frankly, and prompt consultation on new car and used car buying and lease options so that we can choose comfortably. Thank you Chris. More

by yeswhang
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jeff Barowski, Chris Kim
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and I’m glad Chris and our staff achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 17, 2018

Shana Hong Ryan Yoon never disappoints customers and exceeds expectation!! He is transparents about the products, the deals, and the situations; which made me go More

by Shana Hong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Kunz
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Shana, thank you for providing us with feedback regarding your recent visit. Ryan and Chad work hard to keep our customers coming back to Lexus of Englewood and it's great to hear of your continued business. Congratulations on your new lease and we look forward to seeing you soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 17, 2018

Amazing Everything went smoothly I'm really happy with my car and I'll definitely recommend this dealership to all my friends and family. Santiago is a gentle More

by Vision
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback and we look forward to seeing you again! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 16, 2018

Service and tire repair Absolutely the best service department! I get treated like a king when im there! I will never go anywhere else! Thank you so much Lexus of Englew More

by YNKY7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your positive feedback about our service department! We hope you continue to choose us for all your vehicles’ service needs! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 16, 2018

Always Great Service This dealership is a wonderful place for servicing your Lexus. The staff is always very friendly and attentive. They make you feel welcomed and reas More

by constance.scales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. Come back and see us any time! Take care! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 16, 2018

Excellent Always excellent customer service, respect and service with genuine care/concern for the customers. I appreciate the welcoming of all of the staff in More

by MARYIK3810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 16, 2018

Everything as promised, and on time! Work was done promptly and calls were made to keep me updated. Jorge is very polite and caring, not to mention efficient. We were relieved that the More

by ERICAJOE120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge.
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to submit this review, Erica. We appreciate the positive feedback. I will definitely share your comments with Jorge and we look forward to your next service visit. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 16, 2018

The routine maintenance service/oil change were efficient. I only want to say the old way to make an appointment from available slots is more efficient to make a service appointment. The current system of cha More

by Mak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Mak. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 14, 2018

Great service Lexus dealership in Englewood is doing an outstanding job and they are glad to provide you with excellent service. They do their best to make customer More

by nancyyi20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Han
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Nancy, thanks for this great review! We can't tell you enough how much we appreciate our staff. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 13, 2018

Noise at the front console Excellent service fast and accurate The best experience with this dealership The representative was very polite and helpful and accommodation at th More

by pupaz05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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