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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 20, 2018

Excelente service Very good customer service I would definitely recommend someone to go buy a car from this dealership my wife and I will be back to buy her car More

by Rllano16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the nice review! We really appreciate this feedback. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Please come back and see us again in the future with anything else you might need. Take care! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 19, 2018

Great service as usual My car was ready on time. It was also cleaned when ready to go! Service is always so easy here! Very professional and pleasant environment to wai More

by JOHNFLORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge 1210
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 19, 2018

Quick efficient service I have been servicing my family’s Lexus cars here since 1989 when it opened. Service and work quality are both great. I highly recommend this dealer. More

by EYANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 19, 2018

Spectacular!! Honestly the best dealership I been to. Really professional staff. I want to recommend this dealership to all my friends and family. If you are lookin More

by Smack430
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate the recommendation! Thank you for taking the time to leave this wonderful review and let us know if you need anything else. Hope to see you back here soon! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 19, 2018

Very disappointed When I first got there asked how long it would take for the serive, he said an hour to 1 1/2 hr. I had problem connecting to Bluetooth with my phone s More

by GLORIAKIM80
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
July 18, 2018

It is very pleasant experience. The sales person is very kind and knowledgeable to choose the vehicle and very helpful to decide which model is good for us. Also, he made a good sug More

by MIHEEJIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ghani
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

I am happy to hear your time spent with our staff was pleasant. Congratulations on your purchase! If you have any vehicle needs in the future, please let us know. We look forward to seeing you in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 18, 2018

Prompt service and pleasant experience! I scheduled my 5k mile service and met with the receptionist who took my information. By the time I sat down and spoke to my service rep, I was being More

by RCCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

RC, thank you for taking the time to review your experience with us. I am very pleased to hear that our team made your service experience pleasant. If there is anything else we can do for you please don't hesitate to contact us! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 18, 2018

Best Service Ever I brought my RX 350 in for it 65,000 mile service. Joel, was pleasant and knowledgeable. Vehicle was ready in a few hours .Excellent! More

by DEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriquete
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this wonderful review! We value each and every customer and work hard to provide the best experience possible. We are delighted to see that goal was achieved during your visit. Please don't hesitate to reach out if you have any future questions or concerns. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 18, 2018

Happy New NX Owner Highly Recommends Lexus of Englewood! Yesterday, I visited Lexus of Englewood to lease a Lexus NX and I couldn’t be more pleased with my experience. From the moment I entered the dealershi More

by brittany412
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Grawehr , Chad Kunz, Simone Morejon
Jul 23, 2018 -

DARCARS Lexus of Englewood responded

Brittany, we are pleased to hear that you had an excellent experience with our team. Congratulations on your purchase! We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 17, 2018

Pleasant and timely The people greeting me were extremely courteous and friendly. People were on top of making sure I was taken care of and st check out the person at cou More

by DFC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know
Jul 18, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the positive review! We're glad you had a pleasant experience with our service department and appreciate you spreading the word. We always pride ourselves in having happy customers. Thank you again for your business! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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