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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 25, 2018

Best car buying experience ever! The showroom was well-appointed clean and very professional-looking. The sales staff was courteous and knowledgeable and provided a very positive expe More

by jimdigiulio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Zienowicz, David Vallejo, Carmine Demaio
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Wow! Thank you so much for this tremendous review, Jim! We're ecstatic to read this and see that our team worked hard to make sure your car-buying experience was your best one yet. Welcome to the Lexus of Englewood family and we look forward to many more years of working together. Should you ever need anything, please let us know. We're here for you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Great service First time, they were great. Joe was my salesman when I bought my rav 4. Very polite and helpful. Service dept was quick. I will be back More

by Tommy917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! I will share your comments with Joe and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

10,000 mile check up This dealership is outstanding. We bought 2 new lexus SUV’s within the last 8 months and are so are very happy with our purchases. Would highly rec More

by LTG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Simone Morejon
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for taking the time to let us know how happy you are with your experience. Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 24, 2018

Great place ... great service! Thanks so much Steve Tedesco and Mark Demaio for all of your help with my windshield and service and for arranging my loaner! You guys are the best! More

by sbogosian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tedesco Mark Demaio
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this review. It was a pleasure to do business with you and I'll be sure to pass your thanks on to Steve and Mark, and we look forward to working with you again down the road. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 24, 2018

Short and simple. Everything that was promised came true to form. Waiting area is comfortable and with the food and TV's everything goes by quickly while you wait for y More

by ANGEL.REYES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Ghani, Alton Howell, Chris Lee, Dominic DiMartino, Vlada Grigoryeva, Chris Kim, John Guarnieri, Joe Kandil, Natalia Jimenez
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments, Angel! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 24, 2018

Greay Experience The dealership was very organized and I felt very comfortable inside. The cars on display helped me realize that I really wanted a Lexus. Ryan was ver More

by Ksook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you so much for giving us an opportunity to work with you! We appreciate your feedback and are happy to hear that Ryan was able to meet your needs. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 23, 2018

Exceeded my expectations I’ve always been treated fairly and my service advisor, Joel Veriguete, continues to earn my respect and trust. My service was performed timely and co More

by KNEULINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 25, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Joel. Come back and see us any time! Take care! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 23, 2018

Routine maintenance Great experience, quick service and friendly staff. The waiting room was comfortable. Staff kept updates on the work being conducted and advised when More

by OFCROQUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Jul 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 23, 2018

15k service Pleased with the service and wait time. Friendly staff all around in the service area. Definitely be returning to service my car at this Englwood loca More

by Joaquin23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 25, 2018 -

DARCARS Lexus of Englewood responded

Joaquin, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from our service department. If there is anything more that we can do, please come back and see us again. Take care! Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 23, 2018

professional and acknowledgement and very attend of customer Coordinates details, very professional and impressive acknowledgement of customer details and make sure costumer is satisfy with all service... I thin More

by LUIS.LITHGOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vasallo, Alton Howell
Jul 25, 2018 -

DARCARS Lexus of Englewood responded

Thank you for doing business with us again, Luis. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Kind regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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