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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 26, 2018

Service Very helpful and polite people Who solved my problem and gave Me all required info to deal with a pressing issue I encounted with my tires More

by ROZOVL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

New NX 300 I went in to look because I was considering trading in my car. Marcus was such a great salesman that I walked out with a new 2018 NX 300. He worked wi More

by RHAPSODYSONNET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Coleman
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback and congratulations on your new NX 300. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Marcus and please let us know if we can ever help you in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Fast and Delicious The service excellence has become automatic and expected. No nonsense quick and I'm getting ready for a new Lexus. Very scarey in a good way. ! More

by GCONDOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this review! We are pleased to hear about your excellent experience with us. If there is anything else we can do for you just give us a call! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Employees Very helpful with decision making of purchasing a preowned vehicle and financing options. I was able to pick up the vehicle in a week and not on the s More

by MDOR11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch Patluck, Vlada Grigoryeva, Juan Ospina
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! This rating and review mean a lot to us, it is great to hear that you found our staff so helpful! We look forward to seeing you again next time! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Great job 👍🏻 The service at this dealership is always great!! Job well done on my truck plus the service adviser Dan was awesome to say the least!! I’m glad I pur More

by CHRIS10069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Chris, thank you for this great review and also for your loyalty. We pride ourselves on providing nothing but the best for our customers and it is great to see that goal has been accomplished with you time and time again. Please don't hesitate to reach out if we can assist you again in the future. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 26, 2018

Pleased every time Joel has been my service rep since I’ve been leasing my car and I’m always very pleased with the outcome. This last visit was the first time that I More

by SWEETSINGERSUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for this great review and also for your loyalty. We're so glad that Joel always takes such great care of you and your car! If you ever need additional help, please let us know! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

5k service. Fast and Friendly. Very Friendly and Prompt Attend to my needs. First 5k service was a Joy. Nice to see a friendly and kind explanations. Would love to visit again. More

by ALEX.GPROJECT
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us your review, Alex. I am happy to hear that you were pleased with the service you received from us. I'll be sure to pass your thanks on to Dan, and if there is anything more that we can do please come back and see us again. Take care! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Service I have a excellent service in my last time at the dealer, everyone made my life easier, the enveroment at the dealer was very good. Thank you for yo More

by LUIS.LITHGOW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Howell
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Luis, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Friendly and awesome staff I received excellent and friendly service from the moment I pulled into the garage. Transferring items from my car to the loaner and than back later o More

by CSHAPIRO56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 25, 2018

Great Service. Very efficient and friendly Very good service. Nice loaner friendly service Nice loaner. Very pleased to see the car was washed. And left a full tank of gas. Thanks very muc More

by fred.castrovinci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George george
Jul 27, 2018 -

DARCARS Lexus of Englewood responded

Thank you, Fred, for giving us an excellent star rating! We are so happy you had a great service experience with us. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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