DARCARS Lexus of Englewood

Excellent service as always. I highly recommend them! Lexus of Englewood service is great to work with. They are lways awesome.and never disappoint. Great service, attitude, speed, etc. I highly recomm Lexus of Englewood service is great to work with. They are lways awesome.and never disappoint. Great service, attitude, speed, etc. I highly recommend them! Thanks! More

Satisfied Awesome rep. Took Caremark of all issues. Will come back for more Good waiting area Reception super Called and updated of progress and reported Awesome rep. Took Caremark of all issues. Will come back for more Good waiting area Reception super Called and updated of progress and reported issues and took good care. More

Minor Repair; major problems avoided I contacted my service team with a concern regarding a strange noise I was hearing from underneath my vehicle. It seemed as if something was loose. U I contacted my service team with a concern regarding a strange noise I was hearing from underneath my vehicle. It seemed as if something was loose. Upon inspection they found a covering panel for the wiring and other things was cracked. The team was able to order the part and replace it. I can't imagine what damage could have happened if I did not notice the sound. People pay attention to your vehicles don't just jump in and drive off. More

As always great servic Went in for an oil change. There were no problems. I was not pressured into doing any other services. Got my car back and it was very clean. Thanks fo Went in for an oil change. There were no problems. I was not pressured into doing any other services. Got my car back and it was very clean. Thanks for the car wash. More

Lease a new car I came to Lexus of Englewood to lease a new car. The experience was great. It was quick and pleasant. I would definitely recommend the dealership to m I came to Lexus of Englewood to lease a new car. The experience was great. It was quick and pleasant. I would definitely recommend the dealership to my friends and family. More

Comfortable, fast, and Complete Explained my areas of concern to Peter. I waited for the vehicle in your very comfortable waiting area and was amazed at how little time my 10,000 mi Explained my areas of concern to Peter. I waited for the vehicle in your very comfortable waiting area and was amazed at how little time my 10,000 mile service took. The details of the service were thoroughly explained to me and my questions were completely answered . My car was delivered to me and it was cleaned inside and out. (Too bad it rained.) An outstanding job. More

Service Customer service not as good as the past took too long to get back to me did not have parts and this has not been the norm Customer service not as good as the past took too long to get back to me did not have parts and this has not been the norm More

Subpar communication I brought my eight year old Lexus in for service. I was advised that the service and repairs would not be completed until the following day, as parts I brought my eight year old Lexus in for service. I was advised that the service and repairs would not be completed until the following day, as parts had to be ordered. On the following day, I was not informed until 6:30 p.m. that repairs were complete and the car could be picked up. I should have been given an estimate of the completion time earlier in the day so that I could have planned to have retrieved the car. In addition, the loaner car which was made available to me, according to its dashboard monitor, required routine maintenance and lacked windshield washer fluid. This experience was not compatible with my prior encounters with Englewood Lexus service over the past 15 years. More

Perfect! 10k service on my 2018 RX 350. Everything that had to be done was done....wheel rotation, oil and filter change, cabin A/C filter, and general checku 10k service on my 2018 RX 350. Everything that had to be done was done....wheel rotation, oil and filter change, cabin A/C filter, and general checkup. This reviewer KNOWS it was done,,,,, Englewood service was excellent.....car washed and vacuumed... left in as new condition. Service Consultant Peter Faltraco... couldn't ask for a more knowledgable, professional and polite Lexus person. More

Service appointment, pleasant experience. My Appointments were handled on time. The Personnel are very friendly and efficient. The Waiting room is very comfortable. It was an overall pleasa My Appointments were handled on time. The Personnel are very friendly and efficient. The Waiting room is very comfortable. It was an overall pleasant experience. More