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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

July 31, 2018

Great Dealership - Best Sales and Finance person I recently leased new RX350 with Lexus Englewood. I worked with Danny Bang (Sales) and Simone Morejon (Finance) and they both helped me a lot in ma More

by mitchkim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

I appreciate you taking time to leave us a great review, Mitch. I am pleased to hear Danny and Simone did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your new RX350, please feel free to let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

leasing of new Lexus I had a fiirst class experience with Bobby Rodriguez and Simone. This is the 3rd car I obtained with Bobby and it was a pleasure to work him as always More

by jerrywarshaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon, Ash Shatnawi
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Jerry, you have been doing business with Bobby and Simone for years and your review about us is truly appreciated. Enjoy your new car that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Flat tire repair I called and they took me immediately. Both my wife and me have Lexus' from your dealership for over 25 years. I only wish they had more loaner cars More

by garnell2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Jorge
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the great feedback. Your patronage is very important to us and we are honored to have you as a loyal customer. Until then, have a great day! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Quick tire replacement My tire was low in tire pressure and Lexus of Englewood promptly identified the issue and replaced the tire instead of having it patched. All this in More

by RCCRUZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the excellent review! The entire team will be very happy to hear about your positive experience with us. Please come back to see us if you need anything at all. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Courteous and kind What a wonderful experience. They even offer complimentary snacks and beverages during the service. It felt like I was waiting for a spa appointment a More

by JUNMYOUNGLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time out of your day to share your wonderful experience with us. If you need anything else in the future, please feel free to come back and visit us any time! We hope to see you back in again soon! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Best dealership Good experience so far. Fast transaction and very transparent nothing to hide. Sales consultant, Chris Kim, help me to lease what I wanted. I will More

by Rx350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kim
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

We appreciate you taking time to leave us a great review. We are pleased to hear Chris did a great job in assisting you in your lease. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

As usual, superb service As usual, was very pleased with service. My garage door collapsed sending a piece of the door through the rear window and making a mess. Factory Lexu More

by DavidS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments, David! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Best Dealership in east coast!! Joel and Bobby G are the best in providing customer service!!! There skillful technicians also in the shop that knows how to fix the cars right!! More

by AHK575
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Vasallo, Chad Kunz, Jeff Barowski
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Joel and Bobby. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Awesome service and experuence Awesome service excellent service, caring professional staff. Individualized planning to help with lease. Would highly recommend this dealership and More

by joannzucker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write us a great review, Joann. We are thrilled to hear that you had such a great leasing experience with us. We’ll definitely share your comments with Steven and our team, and we look forward to working with you again down the road. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 30, 2018

Very good Sale staff was very helpful, pleasant and very informed about Lexus. Ms Oh went out of her way to be help and to make sure everything was done righ More

by loves Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kumsung Stella Oh
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Lexus of Englewood. I will be sure to share your feedback with Kumsung Eunice and to the rest of the staff, and we look forward to working with you in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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