Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,254 reviews

August 02, 2018

Sales representative Stephen Ham This is my 5 or 6 th car that I’m leasing from this dealership just because I like working with Stephen Ham. He always finding the way to make the dea More

by udgeen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

You have been doing business with Stephen and Lexus of Englewood for years and your review about us is truly appreciated. Enjoy your new car that you recently leased and we will continue the great service that you have been used to for years. Take care and happy trails. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Excellent service Very friendly and thorough.. I found my time at Lexus service department to be very easy and pleasant. And the staff goes out of its way to make it a More

by ZAK10016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Avagnano
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so very much for taking the time to leave us such a pleasant review! We are dedicated to providing each and every customer with a friendly and thorough service experience. We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Amazing service - truly customer-centric! We were referred to Kay Yoon by a good friend. Kay was absolutely amazing from start to finish. He was incredibly patient with us when we were narrowi More

by ik123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vallejo - Delivery Specialist, Simone Morejon, Kay Yoon
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your purchase! I am very glad to hear that your experiences with Kay, Simone, and David have been very positive. It was great doing business with you and we hope to see you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Great service Peter took care of me and made my service experience easy he was very helpful and knowledgeable I will come back and deal with him again More

by SHAMARTHOMAS75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

We are glad to see that our team, especially Peter, could take care of your automotive needs! Let us know if we could do anything for you in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Excellent service, Good experience, very professional I will recommend Rafael Gomez to my friends, he gave me confidence, he gave me different options that works best fo More

by Johnlopez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase, John! Thank you so much for sharing your experience with our dealership and especially with Rafael! We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 01, 2018

Very Nice I trade in my 2003 Lexus SC and got a Rx 350 I love my new car and the service that Santiago provided me everything went nice and smooth! I definitely More

by Zembryski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

I’m grateful you chose us to trade in your vehicle. Congratulations on your new Rx 350! I am pleased to hear about your excellent experience working with Santiago! Please feel free to reach out to us with any questions or future vehicle needs as we are always here to help. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Excellent service I called for service on same day and I was gladly accommodated. The car was thoroughly inspected and whatever needed was recommended for approval. The More

by SEARGUILLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service consultant: Peter
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review and star rating! We work very hard to provide each of our customers with excellent service and it's good to hear that our team was able to show you what Lexus of Englewood is all about. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Effortless Joseph, my salesperson, made the entire process effortless for me. He explained the features of the car thoroughly and couldn’t have been more helpful More

by LN
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Barowski, Joseph Kalachian
Jul 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your purchase! I’m very happy to hear that Joseph was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Amazing!!! I been looking for an Rx350 for a long time now. I wanted the new body style. I found the perfect car and most importantly the service that this deale More

by Vitico
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for sharing your car shopping experience with us, Vitico. I'm happy to hear you were able to find what you were looking for. Thank you for choosing us for your automotive needs and we look forward to meeting all your future needs the next time you need us. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

July 31, 2018

Fast, reasonable and Fair They fit me in with few minutes notice. Gave me new tire under warranty as there was a nail in the tire upon inspection. Thank you! More

by Belle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Belle, taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
114
...