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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 03, 2018

Outstanding Service For nearly 20 years I have enjoyed purchasing and leasing vehicles from Lexus of Englewood. The entire team: sales, reception, valet, service departm More

by Yvonne K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Vallejo, Simone Morejon, Dominic DiMartino
Aug 06, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your recent purchase , Yvonne! Thank you so much for the great review of your experience at our dealership and especially with Dom, Simone and David. All of the employees appreciate your loyalty to Lexus of Englewood. If you need anything else in the future please feel free to come back and visit us any time! Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 03, 2018

Amazing customer service! The customer service at this dealership is outstanding. Joseph, Mitch and Anthony went above and beyond to get us our dream car. Anthony, the Finance More

by Jellyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Anthony , Joseph Kalachian
Aug 06, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing about your visit with us, and congratulations on your purchase, Jellyn! Joseph, Mitch, and Anthony are assets to Lexus of Englewood, and it is encouraging to hear they provided you exceptional service. We’re excited to work with you again in the future. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 03, 2018

Phenomenal Dealership Service! Phenomenal service from this dealership. Salesman Joseph was very helpful from the start. Manager Mitch gave me a few calls after work just to make su More

by gangeles1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Anthony and Manager Mitch, Joseph Kalachian
Aug 06, 2018 -

DARCARS Lexus of Englewood responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to contact or visit us anytime with any questions that may arise. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Excellent Good experience, very professional. Peter is very friendly and helpful. I would recommend this dealership for service and sales. The whole experienc More

by EDBICHARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmine Demaio, Chris Vasallo
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Peter was so positive. Please come back and see us again in the future with anything else you might need. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Lexus Sales experience was Amazing at Lexus of Englewood The sales man was very kind and professional...make the deal happens easily. Also the finance guy was amazing. No hassle or force you to buy additiona More

by SSOOKRAJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alton Howell, Jeff Barowski
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your purchase! I am so very pleased that we could make your visit to Lexus of Englewood easy and hassle free, and we believe that's how every car buying experience should be. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Outstanding performance and service Have dealt with this dealership since 2007 and have always experienced exceptional service and assistance. All my needs have been met in a profess More

by jtovale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vallejo, Sam Ghani
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Wonderful Everything was perfect. Especially ms. Ahrens. She was very helpful, professional, and informative. She's a credit to Lexus, as of the other employ More

by Captain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmine Demaio, Simone Morejon, Chris Avagnano
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving this great feedback for Meghan! I’m happy to have her on the staff and that she was here to provide you an excellent experience. Until next time! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Good! Great care for your needs. Answers questions, up front, very personal. This is the second car I get with them and I highly recommend it. If you have t More

by KALIM27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alton Howell
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! It will be our pleasure to let Alton know about your review. We look forward to doing business with you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Great Very nice good service good price and follow up good presentation of the car and its functions and service in getting the car to me on time More

by NADER2
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Howell
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 02, 2018

Awful This was my first visit to the service center as this is my first Lexus and I had a very unpleasant experience It is very unclear where you are sup More

by RAJAAHALABI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : I could not remember the names of the people I worked with, I just chose a random name
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