Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,254 reviews

August 07, 2018

Great service EXCEPT. . . I had a great expierence but the only thing I really disliked was the car wash. Yes I understand its complementary but they could've at least try to w More

by randelph8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jorge,
Aug 09, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write a review, Randelp. We truly appreciate your open and honest feedback about your experience. I will be sharing your comments with our team and please don’t hesitate to contact me directly if you’d like to discuss them in greater detail. Sincerely, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Great experience with Steven Qin Steven was very helpful and friendly. Couldn't have made the purchase without him. He was accommodating, knowledgeable, free with his time, and the ma More

by benzhou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking your time to leave us a great review. Congratulations on your purchase! I am pleased to hear about your great experience with Steven. If there is anything else we can do for you, please feel free to let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Very pleased I was very pleased with Dick Shore and the finance manager, Max Elgamil. Extremely helpful. There was no negotiating tactics and reached an agreemen More

by KLEINM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Elgamil, Dick Shore
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for leaving us your feedback. I am happy to hear that you were pleased with the customer service you received from Dick and Max. If there is anything more that we can do, please come back and see us again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Excellent customer service! Came just to see cars and Rafael was very knowledgeable , straight , helpful and friendly. He went out of the way to get me the car that i wanted. More

by Gloriam1933
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! I’m so happy to hear that you had an amazing experience with us and that Rafael was able to get you into a car that you wanted. We look forward to seeing you again. Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Excellent Service by Steve Tedesco I brought my RX350 for my 25,000 mile service. Steve came to me right away and explained in detail what additional work was needed and had the work co More

by PINTALAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dick Shore
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your loyalty to our dealership and for taking the time to write this review. We truly appreciate your kind words about Steve. It's definitely a boost for us every time we hear positive reviews such as this. I’ll be sure to pass along this great feedback and we hope to provide you with the same excellent service for many years to come. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Great people great environment, great job I’ve been going to Lexus of Englewood despite living first in Jersey City and then in Maplewood. The Whippany dealership is probably closer, but the l More

by SILVERYJESSICA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Jessica. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

professional Staff served welcoming when visited was so professional, Even many guests were there, enough space for relax and time for service was quite same as ex More

by YASUHARU.NAKAJIMA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 06, 2018

Nice service The dealer provided nice service and the staff there are helpful and professional. I got all the answers of my questions. I had a nice time there. More

by CZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Qin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2018 -

DARCARS Lexus of Englewood responded

Thanks for this awesome feedback! It was a pleasure to do business with you and we hope to see you again in the future! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 04, 2018

Execellent Excellent service chris k8m was excellent...will come back again after my lease is over...the service was super and chris kim help me alot More

by TRD-77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Kim
Aug 06, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review and congratulations on your lease! I’m very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 03, 2018

Excellent service Great service plus close by. Love how friendly all the service team. They did the work exactly as promised. I also love the lexus sevice rest area. More

by TIMOTHY.D.HWANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2018 -

DARCARS Lexus of Englewood responded

We couldn't be more appreciative of this positive review, Timothy! It's wonderful to hear that you were impressed with everything from our staff to the comfortable waiting area and service. If there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
112
...