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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 13, 2018

great service I need my tire to be changed. I saw the warning sign and called the service on the same day I saw the alert. I was willing to wait long time. The serv More

by SORA.871113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thanks for giving us the opportunity to service your vehicle needs. I am happy to hear that everything went well for you. Drive safely. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 13, 2018

Joel is excellent! Always a pleasure to work with Joel. Very professional from beginning to end. The quality of work is always great. Always a good experience when I com More

by RDALGETTY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Lexus of Englewood. I will be sure to pass along your kind words to Joel. Come back and see us any time! Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 11, 2018

Friendly,Prompt,straightforward. My sales person, Ryan Yoon was very friendly. He knows how to deal with people. He made it very simple to get to the final deal. More

by miji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Ryan. Drive safely. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 11, 2018

Excellent experience From the time I walked in the door to the drive out with my new car I was treated as well as I could have been treated. Everyone was very helpful and More

by charlieoconnor9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Hi Charlie and thank you so much for sharing your 5-star feedback with us! Congratulations on your new car! I’m glad your purchase went so well. I will definitely share your comments with Ryan and we look forward to working with you again down the road. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 10, 2018

Great service Good service . I’m grateful thanks I hope continue enyoy your great service Rafael Gomez is a great helper in this way nice car thanks More

by Jorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Gomez
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Jorge. Glad to hear that you are happy with the service we offer here at Lexus of Englewood. I’ll share your comments with Rafael, and if there is anything more we can do for you please come back and see us any time! Take care! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 10, 2018

Oil change My records were not up to date to reflect my free maintainance, but it was not a problem. Service contacted used cars and took care of the situation. More

by KAREISHA.QUESTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your wonderful feedback, Kareisha. At Lexus of Englewood, we always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 10, 2018

Perfect! Joel was right on point. He explained every detail of my service and his timeframe as to when it would be completed was precise! He could not have mad More

by IAMATO602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel v
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to write this great review. It is wonderful to hear that Joel was able to provide you with helpful and informative service on your car! We really appreciate this feedback and if you need anything else in the future please feel free to come back and visit us any time! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 10, 2018

Very pleasant David from the service department made this service visit pleasant, quick and a breeze. Thank you for your excellent service and your very amiable per More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David in the service department
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to review your experience with us. I am very pleased to hear that David made your service experience pleasant. If there is anything else we can do for you please don't hesitate to contact us! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 09, 2018

A pleasure Had an 11:30 appointment, they took me at 11:30 gave me a loner serviced car cleaned it beautifully.all associates were very professional. Great snack More

by brettq45a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for visiting our service department and for leaving the kind words. I am happy to hear that everything went well for you. Please feel free to call or stop by if there is anything else we can do to help you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 09, 2018

James ng Great sales experience and great customer service . Definitely recommend this Lexus of Englewood.Ryan Yoon is the best sales person. Patient kind and More

by Jamesng123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

James, we are very happy to hear you had a great buying experience working with Ryan. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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