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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 14, 2018

Joe the service advisor was very helpful. Great experience. The staff was very helpful and the service was performed perfectly. Would recommend this service center to all. Joe was very helpful More

by PAYALJAIN23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kandil
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review! We’re very happy to hear that Joe was of such help to you. We strive to provide excellent service, and I’m glad that this was the case for you! Please let us know if there's anything else we can do for you. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 14, 2018

These Guys Understand Luxury Car Experience! Bottom line, I have had all the fancy Lux brands. It all comes down to the service after I leave the dealer. These folks do this to perfection. Its a More

by Vic V.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cant remember!
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

Vic, thank you for leaving us your review. I am happy to hear that you were pleased with the service you received from us. Thank you for continually choosing Lexus of Englewood for your vehicles’ service needs. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 14, 2018

Thank you for service Peter was very helpful and got my car serviced as fast as possible . He explained the service and was able to accommodate me on timely manner More

by MJSULTANIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter faltraco
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. I’ll share your comments with Peter and we look forward to working with you again down the road. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 14, 2018

Bobby, salesman is incredible..the most helpful I have ever Bobby was really very helpful and sensitive to my time restriction. He was very considerate and patient with my wife... who can be difficult. He also More

by SPERRETZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam was excellent too . Very helpful! , Sam Ghani
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! This rating and review mean a lot to us, it is great to hear that you found Bobby so helpful. We look forward to seeing you again next time! All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 14, 2018

Exceptional service I have been servicing my vehicles at this facility for many years but must say that the service rep I got this time far exceeded my expectations and p More

by OSUALDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 14, 2018

Very friendly sales consultant Had A really great car buying expierence with Kay who is a sales consultant, saved me alot of time ,stress free , definitely will recomend to all my f More

by DK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kay Yoon
Aug 15, 2018 -

DARCARS Lexus of Englewood responded

I’m very happy to hear you had a great buying experience working with Kay. Feel free to call or stop by if there is anything else we can do for you. All the best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 13, 2018

A Pleasant Experience As Usual Ended up having quite a few items taken care of with my car. The service team was pleasant to deal with, kept me updated and did everything they nee More

by SUSANMF818
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco, Woman who processes payments (very kind and attentive)
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Susan, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 13, 2018

Professional and friendly environment Because I'm very satisfied with the Service and the friendly environment, always they are honest at front, they treat you with respect and no hassle. More

by OLOPEZ1814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alton Howell
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

I’m glad that you always leave our dealership satisfied with our work! We appreciate your business, and we look forward to seeing you again on your next visit! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 13, 2018

Service Much to the surprise of my service advisor I was back for an oil service having had one 3 weeks earlier, he was happy to see me and asked why I was h More

by JCRUZER60
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joel
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was, and please always feel free to reach out if you need anything! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 13, 2018

Very good I am very happy with the attention and help of Santiago and Juan, they really help the costumer a lot and if I recommend them, well, all the Lexus ser More

by andrealoaisa12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro, Juan Cascardo
Aug 14, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to share your feedback, Andrea! Santiago and Juan are assets to Lexus of Englewood, and it is encouraging to hear they impressed you by delivering our trademark service. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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