DARCARS Lexus of Englewood
Englewood, NJ
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Great experience I had a great experience from beginning to end. I was greeted at the door. My car was taken care of promptly and appropriately. They even cleaned it. I had a great experience from beginning to end. I was greeted at the door. My car was taken care of promptly and appropriately. They even cleaned it. I was very impressed. Thank you for your great attention! More
Joel Veriguete is a fantastic service rep .. very honest Joel Veriguete. In service dept Lexus of Englewood is a great asset to company always honest always courteous .. I bring both my vehicles to him for s Joel Veriguete. In service dept Lexus of Englewood is a great asset to company always honest always courteous .. I bring both my vehicles to him for service.. very satisfied with his professionalism and service More
Joel Vertiguete was terrific. He made the process very easy to endure. He was understanding and handled everything professionally and accurately. The whole thing was finished in m He made the process very easy to endure. He was understanding and handled everything professionally and accurately. The whole thing was finished in much less time than I had expected. More
Courteous, accomodating and professional gave me a loaner with minimum of effort, explained what my car needed and had the car ready when they said it would The waiting area is very comfort gave me a loaner with minimum of effort, explained what my car needed and had the car ready when they said it would The waiting area is very comfortable with bottled water, bagels, TVs, Wifi and even a room to make call in private More
Look elswhere. I've purchased five cars online over the last 12 years. This is the first time that I have been refused to handle my own plates and registration. Havi I've purchased five cars online over the last 12 years. This is the first time that I have been refused to handle my own plates and registration. Having come from the retail business for over 15 years (12 in F&I) I know that you can allow someone to handle it on their own. They now have had 3K in taxes in their account for two months and I still do not have plates even though their GM personally called me last week and guaranteed that I would have them by the time I returned from a business trip on Wednesday the 15th. I first attempted to buy this car only to be told it was sold earlier in the day. After searching for another week for the same car all over the US I saw that this one was still available. I called and was told again it was sold. Someone followed up my online inquiry and told me it was not sold. Does anyone there know what the xxxx is going on. Based on my experience I would not recommend this dealer and if system allowed I would give them zero. BTW, when it came off the transport it had a star in the window even though it was backed on and could not have taken a rock. I'll give you two guesses what they told me when I questioned this. More
Amazing experience with Joe! Joe is very profesional and delivers an exceptional service to all clients. I am very happy with his service and his experience. He did an amazing job Joe is very profesional and delivers an exceptional service to all clients. I am very happy with his service and his experience. He did an amazing job on giving a great price for me as well. More
Excellent service Everyone is very friendly and professional. Ryan, my sells rep made the process so simple and easy. I’m sure we got the best deal! Everyone is very friendly and professional. Ryan, my sells rep made the process so simple and easy. I’m sure we got the best deal! More
Service department Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service adviser Joel veriguete he quickly acknowledged my problem had me come in he listen to my problem and had me take test drive with master tech who notice there was and issue went back to Joel veriguete who treats me like I’m his only client and he’s just there for me when ever I have and issue with my truck set me up with a loaner and reassured me my troubles would be solved and just like always Joel calls me a day later to let me know that my problems have been taken care and my truck is ready for pickup! That’s service! Joel veriguete and lexus of Englewood are truly professionals and that’s why I buy and service my vehicles at there dealership can’t say enough about them!! Thank you Joel veriguete and Lexus of Englewood 👍🏻👍🏻 More
This Is My Auto Service Home For Years The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my c The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my car in top shape and cleaned with a brand new smell and feel to it every time. I’m on my 3rd Lexus after owning a few other brands and trying other service departments, which are good. But this team works extremely hard and goes above and beyond to deliver excellence quality service which has earned my trust every time I bring my car in. I started coming here about 4 years ago and have had the pleasure of meeting and working with a number of talented and great people here. I highly recommend it. There’s no stress, no worries, no second guessing for me, from the valet team to the Service director Moe, service consultants Dan and others, they do what they know best. My car and I feel great coming here. Thank you guys! More
Kind and polite Before this lease, I was on the NX 200 F. I liked the NX it a lot. I thought it will be the same NX though, but this time I ended up choosing NX SPE Before this lease, I was on the NX 200 F. I liked the NX it a lot. I thought it will be the same NX though, but this time I ended up choosing NX SPECIAL it looks completely different and felt so different too from my prior car Because it Special, I like the color of the car as well as the body. The people of sales, finance and valley parking were all kind and nice. Sales and manager respectfully responded to the price negotiation and were very helpful More