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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 21, 2018

Great experience I had a great experience from beginning to end. I was greeted at the door. My car was taken care of promptly and appropriately. They even cleaned it. More

by RAFAEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ermilio
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

We appreciate your input, Rafael. Glad to hear that you were impressed with the service we offer here at Lexus of Englewood. If there is anything more we can do for you please come back and see us any time! Take care! Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 20, 2018

Joel Veriguete is a fantastic service rep .. very honest Joel Veriguete. In service dept Lexus of Englewood is a great asset to company always honest always courteous .. I bring both my vehicles to him for s More

by PANAGIOTI123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguete. Service Dept
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Reviews like yours are truly a breath of fresh air! Joel is truly an invaluable asset and we appreciate everything that he does. I’ll be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 20, 2018

Joel Vertiguete was terrific. He made the process very easy to endure. He was understanding and handled everything professionally and accurately. The whole thing was finished in m More

by MARIACRONAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
joel vertiguete
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review, Maria! We really appreciate your business and are so happy that Joel could provide great service to you and your vehicle. We look forward to serving you again! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 20, 2018

Courteous, accomodating and professional gave me a loaner with minimum of effort, explained what my car needed and had the car ready when they said it would The waiting area is very comfort More

by DRJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julio
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 19, 2018

Look elswhere. I've purchased five cars online over the last 12 years. This is the first time that I have been refused to handle my own plates and registration. Havi More

by iglobal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chad Kunz, Vlada Grigoryeva
August 18, 2018

Amazing experience with Joe! Joe is very profesional and delivers an exceptional service to all clients. I am very happy with his service and his experience. He did an amazing job More

by sam123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Congratulations on your purchase! Thank you for leaving us your feedback. I am happy to hear that you were pleased with the service you received from Joe. If there is anything more that we can do, please come back and see us again. Take care! Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 18, 2018

Excellent service Everyone is very friendly and professional. Ryan, my sells rep made the process so simple and easy. I’m sure we got the best deal! More

by miji
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback and congratulations on your purchase! We specialize in making things easy for our customers without the hassle. We certainly appreciate your business and I will pass your feedback along to Ryan. Drive safely. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Service department Had a huge issue with my gx460 truck when stepping on brakes the steering wheel would vibrate and pulsating brake pedal called and spoke with service More

by Cvasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel veriguete
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

We can't tell you how much we appreciate your customer loyalty! Glad to hear that you are consistently impressed with our commitment to customer service. I’ll be sure to pass along your praises to Joel, and if there is anything more we can do for you please come back and see us any time! Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

This Is My Auto Service Home For Years The service team at Lexus of Englewood is very professional, friendly and highly trained in delivering exceptional customer service. They return my c More

by ScoobydooInEnglewood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe, Dan, Jeff Barowski
Aug 17, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your continuous support and business! We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 17, 2018

Kind and polite Before this lease, I was on the NX 200 F. I liked the NX it a lot. I thought it will be the same NX though, but this time I ended up choosing NX SPE More

by TOMOTOMO1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Ham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simone Morejon
Aug 21, 2018 -

DARCARS Lexus of Englewood responded

Thanks for allowing us to help you. It is great to hear that you had such a positive dealership experience. The NX Special is an excellent choice and I’m sure you'll enjoy it for years to come. We look forward to working with you or anyone you might send our way in the future. Be well, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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