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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 25, 2018

Great service Prompt attention with a plan of action to address my issue. 5k maintenance was performed quickly and efficiently. They treated me as expected. High More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ermilio
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your review! We really appreciate your business and are so happy that our team could provide great service to you and your vehicle. We look forward to serving you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 25, 2018

Great experience as always Chris was great, he covered everything and made experience quick and easy. I would definitely return for a third vehicle with Englewood. They always m More

by MPISA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Kim
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you and congratulations on your recent purchase! I am very happy to hear that your car buying experience with Chris had been quick and easy. Feel free to visit us if you have any further needs. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Servicd Ran over a massive pot hole. Dan was great! Awesome experience and didn’t have to worry about a thing! I contacted my insurance and didn’t have to wor More

by RAHIMISARA.9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan in service
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for leaving us this great review. I am happy to hear that everything went well for you. I will pass your feedback along to Dan. Drive safely. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Excellent services Staffs were very kind and the services done very appropriate and timely manner. I felt at ease after exammining my car at this service center More

by IGYoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeorge
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this great review and star rating! We work very hard to provide each of our customers with excellent service and it's good to hear that our team was able to show you what Lexus of Englewood is all about. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Great Service Service was very quick. The waiting area was clean and comfortable. My Service Rep was excellent, friendly and explained everything that would be done More

by VB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Lexus of Englewood. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Service Excellency! They friendly welcomed me. Also,they maintained and repaired everything within the schedule and kept updated me the status. I was happy with the pro More

by IMYMEMINE
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sam Ghani, Dominic DiMartino, Santiago Caro, Rafael Gomez, Juan Cascardo, Chris Avagnano
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

We really appreciate you taking the time to leave us a review! Glad you were happy with everything, especially the service. Feel free to reach out if you ever need anything else! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Fast and Friendly The staff was friendly and they did the work on time. I was able to get a loaner and the price was reasonable. I will return in the future. More

by Outre1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Competent and Friendly It was a good experience because I was welcomed with a friendly attitude. The sale was quick and easy. When I picked up the car, the detail was very More

by Gidge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dominic DiMartino
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your feedback! It's fantastic to know that we were able to make your new car purchase incredibly quick and easy. We look forward to working with you or anyone you might send our way in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 24, 2018

Yes the driver that pick up my lexas was very polite n Dan The driver pick up my lexas was very nice n Dan was very polite to tell me about what wrong w my lexas my lexas came back in good shape n clean I wasn More

by Maryj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thanks for giving us the opportunity to service your vehicle needs, Mary. I am happy that Dan and our team was able to assist you with your repairs. Let us know if we could do anything for you in the future! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 23, 2018

Great Customer Service. This is my first time experience with Lexus of Englewood. Our sales specialist, Kay Yoon, was very helpful about all the informations what we need to More

by cannonhiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kay Yoon
Aug 23, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your business and this review of Lexus of Englewood. I am happy to hear Kay and Eric were able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

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