Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,254 reviews

August 28, 2018

Parts warranty honored Honored car battery warranty and received complementary car wash, tire shine, and air in tires. more words to meet minimum for text block, two more, d More

by slewando1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service managers and parts counter
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write the review. It really matters to our dealership! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 28, 2018

Great customer service Danny Bang is very professional and straight forward sales person. He responded to all my requests and questions quickly and clearly. He definitely we More

by kimsh9226
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for the great review and congratulations on your purchase! I’m so happy you had such a great experience with Danny. He definitely goes above and beyond for his customers. We appreciate your business and look forward to working with you again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 28, 2018

Excellent service - professional staff Friendly, honest, reliable, trustworthy and professional staff. Service with a smile - good listeners - go the extra mile to provide excellent servic More

by pbrenda730
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

At Lexus of Englewood, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 27, 2018

Perfectly arranged and executed by Peter Faltraco Needed 25000 mile check as well as brakes ,tires and sensors . Rest of evaluation and service was very knowledgeable Loaner car All performance we More

by DJCEYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Faltraco
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thanks for those kind comments! I'm happy to hear we were able to serve you well. We are driven to offer great customer care and we strive to provide the best service experience. We look forward to serving you on future visits! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 27, 2018

Service I didn’t wait long to be called in and when I did the service was excellent. The representative explained what was going to be done to the vechicle More

by EMJARA74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from our team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 27, 2018

Perfect The staff was pleasant, friendly and worked expeditiously . The location was the perfect place to get a little Zen time. The female receptionist at th More

by JAHNIQUAGRAHAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We look forward to seeing you again. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 27, 2018

I was greeted and promptly taken care of I was shown to mo who was to take care of me. The receptionist showed me around. I met Mo and within 45 min my car was taken care of. Thank you for f More

by eportanova
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mauritzo
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you very much for taking the time to share your experience with us! It is wonderful to hear that Mo has taken such great care of you! Please do not hesitate to reach out to us if you need anything in the future. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 27, 2018

Experience with Lexus of Englewood I was introduced to Danny Bang by another Lexus owner and couldn't be happier. Friendly Service, great staffs and large inventory + no hassle price-ne More

by CKSUH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thanks for leaving us this very kind review about your experience at our dealership! We are dedicated to our customers and it is important we do everything in our power to ensure they drive away happy customers! I will be sure to pass along this great feedback on to Danny and we look forward to seeing you again! Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 26, 2018

Experience It's hard to put everything into words, but Every employee went above and beyond. Joseph wawas very accommodating with my family and I. we are very th More

by Es350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch, Joseph Kalachian, Juan Cascardo
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear Joseph and our team were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 25, 2018

A luxurious service center If you have to wait for your car, it’s actually a pleasure to do so at this service center. It has comfortable chairs (though too low for me), TV, foo More

by JGUTTMAN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : I did not know any of their names but they were all very very nice., Carmine Demaio, Alton Howell, Juan Cascardo
Aug 28, 2018 -

DARCARS Lexus of Englewood responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Warm regards, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

...
102
...