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DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,254 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
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53 Engle Street

Englewood, NJ

07631

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Showing 2,254 reviews

August 30, 2018

Took care of every issue I had. They took care of a problem even after the sale. Bought the car on vacation and they still repaired it 1200 miles away. Overall great experience and w More

by Btyan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Kalachian
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

I’m very happy to hear that your overall experience with us has been great. Our team takes customer service very seriously and we are thrilled to know that you are satisfied with our services. We look forward to working with you again down the road. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 30, 2018

great service Very knowledgeable and friendly service advisor,the entire service department is very well run Joel Veriguete was great,so were the people that greete More

by AMDSR1943
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Veriguetr, Bobby Giordano
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for sharing your feedback! I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything else we can do for you please feel free to pay us another visit. Take care! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 30, 2018

Took away my fear of car dealers Oustanding customer service. A real treat to deal with. Will be recommending to all my friends and family. Couldn’t be happier from the professiona More

by Proud new owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vlada Grigoryeva
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. Congratulations on your purchase! It was a pleasure to do business with you and we hope to see you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 29, 2018

Perfection Everyone at LEXUS of Englewood is very professional, proficient, easy to deal with and helpful ALWAYS! They are prompt, courteous and efficient. Lo More

by CLAIRE_TOGHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patti Zienowicz and Aileen Siekmann, Simone Morejon, John Guarnieri
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for reviewing your service experience, Claire. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. If there is anything more that we can do please come back and see us again. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 29, 2018

excellent service MO, the auto body manager was so helpful. he allowed me to send photos of the damage to my rx350 and called me back to discuss "ball park price" for More

by MZOMBACK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MO from the body shop
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for your outstanding review! We’re very happy to hear that MO was of such help to you. We strive to provide excellent customer service, and we’re glad that this was the case for you! Please let us know if there's anything else we can do for you. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 29, 2018

GREAT SERVICE, GREAT TEAM. Arrived at dealer with no appointment. I was greeted nicely and fast. Had a few questions and Stanly was very nice. when he didnt know the answer he w More

by vfd1269
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Tedesco and Stanly
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for giving us the opportunity to service your vehicle needs. I am happy to hear that everything went well for you. Drive safely. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 29, 2018

The staff was curteous and the work done was outstanding. I needed major body work along with repairs of electronics, self closing trunk and wheels. All the work was done in a first class manor and all was do More

by LLAWYERLES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Giardano
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 29, 2018

2015 Lx What an amazing experience. I'm in Virginia so Lexus of Englewood is really far away from me but they gave the best prices and the car is in prestine More

by Lexus Lx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Santiago Caro
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you so much for your feedback and congratulations on your 2015 Lx! We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Santiago and please let me know if we can ever help you in the future. Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 28, 2018

Good service Service was good .., they worked with me on the price as my car is older .., I? just feel like service departments should throw stuff in like say patc More

by Leahb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2018 -

DARCARS Lexus of Englewood responded

Thank you for taking the time to leave this review, Leah. Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again! Respectfully, Aileen Siekmann Customer Relations asiekmann@lexusofenglewood.com

August 28, 2018

Honest and Friendly Sales person is Honest and Friendly Unhappy with no souvenirs Not comfortable in waiting area. Valet parking was good Manager was good Need to More

by Stanley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Yoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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