Back

DARCARS Lexus of Englewood

Englewood, NJ

4.7
2,210 Reviews
DARCARS Automotive Group represents 40 franchises in 30 showrooms in Maryland, Virginia, Florida, New Jersey, Connecticut, and New York. We’re open and ready to serve you, in store, online and at home.
Contact Dealership

53 Engle Street

Englewood, NJ

07631

Directions

By Type

Showing 2,210 reviews

July 24, 2023

Great experience. Our requirements were understood and the team worked hard to make it work. Ultimately we went forward with a lease from Darcar More

by Elaineriddell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Fraser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2023 -

DARCARS Lexus of Englewood responded

Elaine, we're so glad to hear that you had a great experience at DARCARS Lexus of Englewood! Thank you for choosing us and for trusting our team with your lease. We hope to see you again in the future!

Jul 25, 2023 -

Elaineriddell responded

DARCARS' Lexus of Englewood are tremendous business professionals - both the client facing/sales team and the finance team. Thank you for providing us with a positive experience.

July 12, 2023

Today we had the opportunity to speak with Mr. Trevor Warwick, the G.M. of Darcar Lexus about a concern we had regarding our new Rx350. When we received the new car we were very happy but shortly More

by shalomkahlon
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
G.M Trevor Warwick
Jul 13, 2023 -

DARCARS Lexus of Englewood responded

Thank you for leaving DARCARS Lexus of Englewood a five-star review! We are happy to hear that Trevor was helpful in resolving the issues with your new Lexus RX 350. Knowing you are satisfied with your purchase is what we strive for. Safe travels!

July 11, 2023

My concern with the dealer has been all addressed, and I am now happy with the solution. More

by Alpha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

DARCARS Lexus of Englewood responded

Hi Yang, thank you for reaching out. I know our General Manager has spoken with you and that we are bringing your car for inspection tonight. We truly appreciate the chance to remedy the situation!

June 26, 2023

I went there to have my breaks checked out because they were soft. The Service manager and the machanic told me that my real breaks had to be changed ..Now i get the car in 2022 it only had 22,000 miles I More

by rbest
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Dan Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robin Stock
1.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Ruiz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2023 -

DARCARS Lexus of Englewood responded

Hi! I'm concerned to read this and I'd love to connect with you over the phone so we can discuss this further. I know our Service Manager has tried to reach you via phone this week - would you mind returning our call when you have a moment? You can also reach my team and I directly at 800-327-2277 -- my colleagues Sherlene and Kim would love to assist. Thank you!

Jun 30, 2023 -

rbest responded

You're so manager, it's lying. Because no one trying to get contact with me at all about this situation.

June 25, 2023

Made buying my first car so easy, they helped me figure out all the details and got me the best rates for financing. More

by T Grein
Recommend Dealer
Yes
Employees Worked With
Yvette Valentik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that you found the right vehicle working with us. Drive safely, and we hope to see you back at DARCARS Lexus of Englewood!

June 20, 2023

Natalia Jimenez was very helpful and friendly. She was amazing and made the process really smooth. More

by Bushrazahreddine
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Natalia Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2023 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that Natalia delivered such a successful purchase experience. Drive safely, and we hope to see you back again at DARCARS Lexus of Englewood!

June 18, 2023

Ahmed Sabet Was our agent and he did the entire process with so much professionalism and I felt that I did the right choice coming here. More

by israelor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmed Sabet
Jun 19, 2023 -

DARCARS Lexus of Englewood responded

We're honored to have earned your business with our professionalism and excellent customer care at DARCARS Lexus of Englewood! Thank you for taking a moment to commend Ahmed for his hard work, and congratulations from all of us on your new car!

June 17, 2023

When I called DARCARS Lexus of Englewood, I was greeted by Hussien. I was calling all the way from Hawaii to inquire about RX 350h for my parents. Hussien was very attentive and very responsive. He did all More

by Christian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hussien Azab
Jun 19, 2023 -

DARCARS Lexus of Englewood responded

Christina, providing outstanding customer care with a smile is always a top priority, and it's wonderful to hear we're meeting our goal. Thank you for allowing the DARCARS Lexus of Englewood team to assist your parents with their automotive needs, and we hope they have many happy miles in their new car!

June 08, 2023

This is my go-to place for anything to do with my cars. The service is always professional, efficient and pleasant. Woodrow was just that while he guided me through the service explaining every detail and More

by cdgruber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Woodrow McFadden
Jun 09, 2023 -

DARCARS Lexus of Englewood responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with Woodrow and the DARCARS Lexus of Englewood team. Drive safely, and we hope to see you back again down the road!

June 06, 2023

I had experienced MB and BMW before and their dealership was pleasant but Danny Bang is the best for me. Kind detail oriented and everything was done less than 2 hours! My husband was so impressed he is go More

by Jasmine Moon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danny Bang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

DARCARS Lexus of Englewood responded

Jasmine, we appreciate your fantastic feedback about your experience working with Danny Bang here at DARCARS Lexus of Englewood. We are thrilled to hear that Danny was detail-oriented and made everything a breeze for you in just two hours. It's wonderful that your husband is planning to buy a Lexus from Danny next year as well!

...
10
...