DARCARS Kia of Temple Hills

This is the sorriest dealership I have ever encountered. It has the highest potential for being sued. They are experts at giving misleading and blatantly false information. Unreasonable avoidance of answ It has the highest potential for being sued. They are experts at giving misleading and blatantly false information. Unreasonable avoidance of answering phones, despite the urgency and deprivation it causes to customers. More

The customer service here is terrible. They are friendly but as far as getting your car serviced here I would not recommend it. Much improvement is needed and I hope this review is passed They are friendly but as far as getting your car serviced here I would not recommend it. Much improvement is needed and I hope this review is passed on to the owner of this dealership. More

Angela was extremely helpful and made the process of buying my car quick and painless! Everyone I interacted with at the DARCARS KIA of Temple Hills were so pleasant. I drove from VA to this location an buying my car quick and painless! Everyone I interacted with at the DARCARS KIA of Temple Hills were so pleasant. I drove from VA to this location and after my experience, I would do it again. More

George aided me in getting me into my 2023 Kia Seltos. Great experience! I would buy here in the future. Great experience! I would buy here in the future. More

Denise is outstanding she went above and beyond to make sure I got the vehicle I wanted when the original continued to get delayed by difficult market conditions and arranged to swap a very lucrative car f sure I got the vehicle I wanted when the original continued to get delayed by difficult market conditions and arranged to swap a very lucrative car for the dealer with another Darcars Kia in Frederick MD one they had that was like the one I wanted.. they drove to that dealer to pick it up and drove it back which is no short drive. Denise went above and beyond to close the sale and she is A1 in my book. More

Mr.Van xxxx is the best.He is very patient and helpful . HE IS NOT GOING LET YOU LEAVE DISAPPOINTED. Go to him yall!!! HE IS NOT GOING LET YOU LEAVE DISAPPOINTED. Go to him yall!!! More

Mr Van xxxx Jackson was great help in purching the car I wanted. He made sure I had a fair deal. I appreciate his salesmanship and caring personality. Even the financial officer, Juan Garcia, was so kind an wanted. He made sure I had a fair deal. I appreciate his salesmanship and caring personality. Even the financial officer, Juan Garcia, was so kind and professional. He made it a wonderful experience. I really thanks these guys! More

Drop my car off on Tuesday to get my front passenger wheel to get worked on. I had to call the store to get current updates on my vehicle Only once was I called about my car and that was to make sure h wheel to get worked on. I had to call the store to get current updates on my vehicle Only once was I called about my car and that was to make sure he could charge me more. Then when I picked my car up my tire was flat and they took it back to look at it again and they said the air stem was loose and the assured me my vehicle was fixed and ready to drive. I Go to work and by the time my shift is over my tire is flat again…..luckily i was able to put Some air into the tire and get home.…but that’s not the end it gets worse. I now wake up in the morning and my tire is flat again. Now I can’t get to work and the weekends are my busiest days. They didn’t have any loaners and offered no solutions to help me when the tire issue is completely their fault. They also wouldn’t even call a tow for me I had to call it myself. I was told the manager won’t be in until Monday..so nothing can be done until then. I asked that he reach out to me and never did. All while Im losing money and opportunities to feed my family. I would not recommend anyone come here to do any type of business. Their customer service is terrible. They steel your money and don't complete the job and then are in no rush to try and remedy the situation. Once the car is fixed I'll be trading it in and going with another Brand of vehicle i want nothing to do with Kia or darcars ever again More

Great team! The entire staff was polite, genuine kind and super friendly. Angela took time to make sure I got all my questions answered and was very patient. Finance and contract were easly explained by Omar super friendly. Angela took time to make sure I got all my questions answered and was very patient. Finance and contract were easly explained by Omar with no surprises. Hernan made sure I was taken care of during the entire process. At no point did I feel pressured. More

We had visited a few dealerships before sticking with Darcars Kia in Temple Hills. Before this dealership, we were feeling lots of pressure, and sleazy sales people. At Darcars they were patient and very Darcars Kia in Temple Hills. Before this dealership, we were feeling lots of pressure, and sleazy sales people. At Darcars they were patient and very knowledgable. They made our car buying experience a very pleasant one. George was great to work with and we would recommend him to anyone who needs help buying a car. More