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DARCARS Kia of Frederick
Frederick, MD
118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 118 reviews
June 30, 2019
Best sales experience I've ever had from a car dealer. They did not try pressure tactics yet were willing to negotiate within a reasonable range to keep me interested, and from walking. They did not try pressure tactics yet were willing to negotiate within a reasonable range to keep me interested, and from walking. More
by kiaJune2015
Employees Worked With
Zachary Jones
June 29, 2019
Top Notch Service I purchased my vehicle at CarMax but go to Darcars Kia for servicing since it's a Kia. I am very pleased with the 5 star service I receive when I take I purchased my vehicle at CarMax but go to Darcars Kia for servicing since it's a Kia. I am very pleased with the 5 star service I receive when I take my car for servicing. The service team is very knowledgeable, welcoming and friendly. They both know who I am when I walk in and what I'm there for. I love the amenities they off during your wait time and that you can choose to get your car washed after servicing your vehicle. Darcars blows Bill Baisey out of the water. Keep up the excellent work Darcars Kia Team. More
by RegalLady41
Employees Worked With
Kenneth Rogers
June 22, 2019
Awesome and helpful staff This was my first experience in buying a car from KIA of Frederick. Austin was an excellent and helpful salesperson. He showed me many of the details This was my first experience in buying a car from KIA of Frederick. Austin was an excellent and helpful salesperson. He showed me many of the details of the 2019 KIA minivan. He even programmed my phone to work through the cars system. The financial officer and the General Manager also very helpful. They expedited my buying experience which was very helpful to me because I am recovering from a severe car accident. The financial officer also gave me advise on how to handle my existing vanity tags from my totaled car. This was very helpful because one tag was missing as a result of the accident. More
by Jimbobboy47
Employees Worked With
Austin, financial officer, and general manager
June 21, 2019
Quick and easy Constantin the GM reached out to me during my search and put an offer on the table that made me excited to head to Frederick from Gaithersburg during Constantin the GM reached out to me during my search and put an offer on the table that made me excited to head to Frederick from Gaithersburg during rush hour traffic. Unlike some experiences I've had where the price wasn't the price once I was on the lot, DARCars never balked or tried to steer me away from my choice. Certainly, the shortest time I've spent with the Finance Manager during a new car purchase. Now, of four cars over 15 years, two have been from DARCars dealerships. Kia in Frederick and Toyota 355 in Rockville. Both times I managed to secure prices I couldn't match elsewhere. At the same time this isn't a blanket endorsement for the dealership. You need to do your homework and know what you want and are willing to pay, as you would when working with any dealership. More
by jeff
Employees Worked With
Terrell, Daniel
January 29, 2019
2013 Kia Optima sxl Worst car experience of my life. I WAS A CASH AND CARRY customer. No financing needed. Driving 4 hours for the 2013 Kia Optima sxl with 58k miles. Dea Worst car experience of my life. I WAS A CASH AND CARRY customer. No financing needed. Driving 4 hours for the 2013 Kia Optima sxl with 58k miles. Dealer had a week long convo with me back and forth regarding the quality of the vehicle.promisrd excellent condition and sent multiple PHOTOSHOP pics. I drove 4hours!!! To get this car. Get there and its garbage!! Back emblem broke off , dents scratches missing paint all the way around car, wheels with major road crash, and the ICING WAS THE FRINT BUMPER CRACKED ON THE VEHICLE. I then asked Bryan WHAT N THE WORLD happened he said he never saw the front bumper crack (really!?!l) and said maybe it jus happened that day. Oh yea when they started the car sounded like it was knocking. do not go there !!! buyers beware be very aware of this craphole More
by Bri123
Employees Worked With
Bryan
December 22, 2018
Decided to buy new used vehicle, old one too much to fix Took 2008 Kia Sorento in for service on a couple of things. After they checked concerns, it was determined that it was better to get another vehicle Took 2008 Kia Sorento in for service on a couple of things. After they checked concerns, it was determined that it was better to get another vehicle for safety concerns. With the help of Cindy, Herb and Ernie we made it work that I could purchase a 2015 Kia Sorento that would be great to transport my elderly parents. In previous years I had a problem with an oil change from another company and this dealership made sure that it was properly done. This is why from now on I will have my vehicle serviced at this dealership. More
by Caregiver
Employees Worked With
Cindy, Herb and Ernie
December 05, 2018
Very poor service Will never use them again will go out of my way to Hagerstown Kia for service. 350.00 later car not repaired had it fix elsewhere. Will never use them again will go out of my way to Hagerstown Kia for service. 350.00 later car not repaired had it fix elsewhere. More
by Disappointed
Employees Worked With
N/A
October 22, 2018
Excellent Experience At DARCARS Kia! Bought my first Kia from Bill Baisey, now DARCARS, almost five years ago and it served me well. Made the decision to buy a second one because of havin Bought my first Kia from Bill Baisey, now DARCARS, almost five years ago and it served me well. Made the decision to buy a second one because of having done business with DARCARS Toyota Frederick for many years; specifically, I loved working with Herb Ray at DARCARS Toyota. Herb is now the Sales Manager at DARCARS KIA and my experience was excellent working with Cathi, Seth, and Herb; they all went out of their way to meet my needs. More
by fdkdbrown
Employees Worked With
Cathi Bruder, Seth Near, Herb Ray
February 16, 2018
They are all very much xxxx They lie and call jobs multiple times a day and call and threatened people who have the car and Frank called my husband a xxxxxx etc So yeah and bil They lie and call jobs multiple times a day and call and threatened people who have the car and Frank called my husband a xxxxxx etc So yeah and bill doesnt like people who are disabled my husband is disabled and bill the owner was very mean and hateful to my husband. More
by The Masons
Employees Worked With
Frank, bill B, and the lady that does tags
October 26, 2017
Ron Torre Great Job!! I have been a KIA fan since Bill Baisey KIA opened in Frederick. My recent purchase from Ron Torre has been great! I already know that the service dep I have been a KIA fan since Bill Baisey KIA opened in Frederick. My recent purchase from Ron Torre has been great! I already know that the service department Mark and Debbie will take good care of me. Thanks to the entire staff and especially Cory, Ron, Mark, and Deb for your great service. More
by KIAROCKS
Employees Worked With
Ron Torre
